Junior IT Specialist

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

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Location: USA - Dallas-Fort Worth Int Apt, Grapevine, Esters Blvd

Division: Air & Sea
Job Posting Title: Junior IT Specialist
Time Type: Full Time

To strengthen our Regional IT Services team, we are looking for a motivated individual to help with IT support in the Dallas TX area.

We are handling the DSV environment which currently spans +70 countries and +700 sites. We work with Citrix Environment, Lenovo computers, Lexmark and Zebra printers and Cisco network equipment and solutions.

You would be primarily supporting the Denton and Northlake locations (warehouse operations over 1million sq ft each) with one day a week supporting the Grapevine office (200 folks office area + whse – 114k sq ft). However, you will also provide support as needed to our 2 large warehouses (over 1mill sq ft each) in Lancaster TX and other surrounding sites.

Your goal will be to work closely with the business to make sure everything is operational even if that involves being the “man in the middle” pushing and escalating with other teams till an issue is resolved

The position is within RITS (Regional IT Support) whereby you will have an opportunity learn various basic IT tasks, while helping support a large office and warehouse environment

Responsibilities

• Computer Operation (implementing and maintaining)
• Drive and Printer Mapping
• Network services and name resolution, TCP/IP and routing
• Managing individual ticket reporting tool
• Participating in business projects – end user moves
• Must be able to work with users face to face and remotely and have good communication skills.
  Upgrading/Migrating local offices
  Troubleshoot both local and remote End user and printing issues.
  Support multiple buildings in the State
• Creating positive external and internal image, including taking care of self- appearance and workplace
• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company
• Professional skills development by participation in training and constant self-education
• Knowledge of goals of quality, environment protection, safety and working in accordance with the policy of the company
  Compliance with commercial and business
• Creating positive external and internal image, including taking care of self- appearance and workplace
• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company
• Professional skills development by participation in training and constant self-education
• Knowledge of goals of quality, environment protection, safety and working in accordance with the policy of the company
• Compliance with commercial and business

Qualifications

• Overall knowledge of Microsoft Office Suite
• Basic Understanding of Citrix
• Basic troubleshooting skills of print related issues
• Basic understanding of Network Topology
• Warehouse support experience is ideal (RFScanners, label printers)
• Knowledge of Microsoft Active Directory user and computer management tools.
  
  

For this position, the expected base pay range is $30.00 – $32.70 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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