Junior EDI Onboarding and Operations Specialist - Maternity Cover 24 months (all genders)

Your Responsibilities

• Assist in onboarding new suppliers to our EDI/Supplier portal by providing clear guidance on procedures.
• Send reminders, follow up on pending actions, and schedule meetings as needed.

• Help define and maintain onboarding timelines and ensure deadlines are met.
• Update onboarding status and track progress throughout the project lifecycle.

• Monitor KPIs related to onboarding, hypercare and live operations and report progress to all stakeholder.

• Act as a liaison between suppliers, internal teams (Buyers, Supplier Management, Tech, Finance), and external service providers.
• Ensure smooth collaboration and timely information flow across all parties.

• Provide first-level support for our suppliers. Escalate complex issues to senior team members when necessary.

• Contribute to continuous improvement initiatives for onboarding and supplier connectivity processes.
• Participate in internal reviews and optimization projects to enhance efficiency.
• Support testing and go-live of supplier connections (e.g. test cases, basic EDI / portal smoke tests for ASNs and invoices)
• Create and update internal overviews (e.g. supplier onboarding lists, status trackers, KPI dashboards) to give transparency to all stakeholders.

Requirements for the Role:

• Completed degree or equivalent practical experience in Business Administration, Supply Chain, Logistics, or IT.
• Experience in onboarding projects or supplier integration activities.
• Strong communication skills in English (written and verbal), German is a plus.
• Reliable and solution-oriented working style, with a hands-on attitude and commitment to follow through on tasks.
• Customer service mindset with a friendly, solution-oriented approach to handling inquiries.
• Basic understanding of supply chain processes or electronic data interchange (EDI).
• Familiarity with Microsoft Office tools (Excel, Outlook, Teams).
• Experience with SAP and JIRA is a plus
• Curiosity and willingness to learn technical systems and integration workflows
• First experience with supplier portals or EDI service providers (e.g. B2B portals like Btwentyfour or similar) is a plus
• Strong organizational skills and ability to coordinate several suppliers and onboarding tracks in parallel.

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