Junior Data Analyst (Contract)

JUNIOR DATA ANALYST

Location: South Africa / Global Delivery Environment
Industry: Data Analytics / Enterprise Technology / Managed Services

A leading workforce solutions and enterprise delivery organisation is seeking a motivated Junior Data Analyst to support global application management, contractor delivery, and strategic workforce operations within enterprise client environments.

This role is ideal for a driven and adaptable junior data professional looking to grow within enterprise support, managed services, and global delivery environments.

The successful candidate will support operational workflows, stakeholder coordination, contractor support, and enterprise delivery activities across fast-paced local and global environments.

THE ROLE

This role forms part of a global Application Management and Contingent Workforce division aligned to enterprise client delivery frameworks.

You will support enterprise application management operations, delivery coordination, workforce processes, and operational administration activities while contributing to service delivery excellence and stakeholder support initiatives.

The role combines operational support, stakeholder engagement, reporting, workflow coordination, contractor support, and enterprise delivery assistance within a managed services environment.

KEY RESPONSIBILITIES

Data Analysis & Operational Support

• Supporting enterprise application management environments and operational delivery activities
• Assisting with contractor delivery coordination and workforce support functions
• Collaborating with local and global delivery stakeholders across operational workstreams
• Supporting service delivery alignment and operational readiness initiatives

Workflow Management & SLA Support

• Managing documentation, reporting, and operational workflow activities
• Supporting SLA adherence and operational excellence initiatives
• Assisting with onboarding coordination, contractor administration, and client support activities
• Maintaining operational records and reporting accuracy

Stakeholder & Client Coordination

• Supporting communication between delivery teams, contractors, and clients
• Building positive working relationships across remote and global teams
• Assisting with operational coordination and stakeholder engagement activities
• Supporting client-facing operational and delivery processes

Talent Pipeline & Workforce Support

• Supporting the development and maintenance of delivery and talent pipelines
• Assisting with sourcing and coordination activities using:
  • LinkedIn Recruiter
  • ATS platforms
  • Enterprise sourcing tools
• Supporting contractor retention and workforce delivery continuity initiatives

WHAT WE ARE LOOKING FOR

Key Requirements

• Minimum 1–3 years' experience within:
  • Data Analysis
  • Managed Services
  • Enterprise support environments
  • Workforce delivery operations
• Strong communication and stakeholder engagement capability
• Ability to work within remote and global teams
• Strong organisational and workflow management skills
• Understanding of application management and support models
• Comfortable working with LinkedIn Recruiter, ATS platforms, and sourcing tools

KPIs & SUCCESS MEASURES

• Time-to-submit
• Candidate quality ratio
• Contractor retention
• SLA adherence
• Talent pool growth
• Stakeholder satisfaction
• Operational accuracy
• Pipeline coverage

WHO YOU ARE

• Hungry, coachable, and eager to learn
• Adaptable and able to work in fast-paced environments
• Strong work ethic with positive attitude
• Excellent communication and stakeholder engagement skills
• Comfortable working within global and remote delivery teams
• Organised, proactive, and detail-oriented

WHY THIS ROLE

• Opportunity to gain exposure within global enterprise delivery environments
• Exposure to international projects and managed service operations
• Opportunity to grow within data analytics and enterprise support operations
• Collaborative environment supporting enterprise clients and strategic delivery operations
• Exposure to AI-enabled delivery models and global operational frameworks