Junior Customer Success Manager (CRM MS Dynamics)

Dynamica Labs invites a Junior Customer Success Manager /Project Manager(CRM) for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role.

FUNCTIONAL RESPONSIBILITIES:
Participation in projects for the implementation of Microsoft Dynamics 365 CRM system.
Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes.
Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution.
Building strong relationships with clients to ensure excellent service levels.
Meeting deadlines and reporting on completed work.

WHAT WE EXPECT FROM YOU:
1+ year of experience in IT field
Desire to continuously learn new things
Technically savvy
English language proficiency at the upper-intermediate level or higher
Higher education

WOULD BE A PLUS:
Higher education in technical fields
Experience working in an IT company
Experience as a PM or project management courses

BENEFITS:
A London based company, Microsoft Solutions Partner for Business Applications
UK and US based clients only
Opportunities for self-realization, professional and career growth
Skilled management and mature processes
Interesting and diverse projects
Friendly team
Transparent payment system
Remote work
Paid public holidays, annual leave, sick days
Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps