Junior Customer Success Manager

Appnext offers end-to-end discovery solutions covering all the touchpoints users have with their devices. Thanks to Appnext’s direct partnerships with top OEM brands and carriers, user engagement is achieved from the moment they personalize their device for the first time and throughout their daily mobile journey.

Appnext ‘Timeline’, a patented behavioral analytics technology, is uniquely capable of predicting the apps users are likely to need next. This innovative solution means app developers and marketers can seamlessly engage with users directly on their smartphones through personalized, contextual recommendations.

Established in 2012 and now with 12 offices globally, Appnext is the fastest-growing and largest independent mobile discovery platform in emerging markets.

As a Junior Customer Success Manager, you will play a key role in supporting our valued clients, which include medium and large advertisers as well as leading advertising agencies. In this position, you will be responsible for providing timely and accurate responses to client inquiries and assisting with issues related to integration, fraud prevention, budgeting, and media planning.

You will work closely with an experienced and collaborative Customer Success team that is committed to sharing knowledge and supporting your professional development.

Requirements

• Experience in mobile marketing is a plus
• Experience managing digital performance-based advertising campaigns
• Analytical skills
• Fluency in English - a must
• Communication skills
• Fast learning
• BA - a must, preferably in Economics, Business Management or other similar fields
• Ability to work in a fast-paced, deadline-driven environment
• Highly committed and results-oriented
• Moscow-based is a plus

Why would you love to be an Appnexter?

• Our culture is what makes Appnext an extraordinary and rewarding place to work
• A small and very friendly team in Russia
• The opportunity to communicate with people all over the world and learn from them
• Learning and development opportunities
• Flexible working hours and flexible Remote Policy
• Ability to work outside of Russia
• Holidays are following the RU calendar

Join us if you enjoy challenges and thrive in a fast-paced environment!