Junior Content Support Executive (Contract)

About the Role

We are looking for a meticulous and dependable Junior Content Support Executive to support our content and community engagement team as our client base grows.

This is not a content writing role. Your main job will be to vet AI content, apply amendments requested by clients, and make sure everything meets our quality standards before it is sent out or published. You will also handle day-to-day client communication and support our forum engagement work.

If you have a sharp eye for detail, enjoy polishing and fact-checking content, and are comfortable corresponding with clients professionally, this could be a great fit for you.

Why Join Us?

• Gain hands-on experience in SEO content, AI-assisted content workflows, and online community engagement.

• Work with a diverse portfolio of clients across different industries.

• Build practical skills in client servicing and digital marketing operations.

• Hybrid work arrangement

Responsibilities

As a Junior Content Support Executive, you will be responsible for:

Content support

• Reviewing and vetting AI-generated blog article content for accuracy, clarity, tone, and adherence to client briefs.

• Applying changes and amendments requested by clients to blog articles and other content.

• Carrying out final quality checks before content is sent to clients or published.

Client communication

• Replying to client emails and handling basic client queries promptly and professionally.

• Following up with clients on feedback, approvals, and outstanding items where required.

• Keeping internal teammates updated on client requests and progress.

Forum and community engagement

• Identifying relevant forum discussions and engagement opportunities for our clients.

• Preparing and posting suitable forum replies in line with company and client guidelines.

Requirements

• Excellent written English, with a strong command of grammar, spelling, and punctuation.

• Keen attention to detail and the ability to spot errors, inconsistencies, and awkward phrasing.

• Ability to follow briefs, style guides, and instructions precisely.

• Professional and courteous written communication style for client correspondence.

• Organised, dependable, and able to manage multiple clients and deadlines.

• Comfortable working with AI tools as part of a content workflow.

• Familiarity with Reddit, HardwareZone, Quora, or similar online communities is a plus.

• Basic understanding of SEO is a plus.

Is This Role Right for You?

To make sure expectations are clear from the start:

• This role focuses on editing, quality control, and coordination, not original content writing.

• Most of your day will be spent reviewing content, making amendments, and communicating with clients.

• If you are mainly looking to write long-form articles or develop your own creative content, this role may not be the right fit.

This role is ideal for:

• Fresh graduates or early-career candidates looking to break into digital marketing.

• Individuals with editing, proofreading, or administrative experience who want to move into content.

• Detail-oriented people who enjoy refining work more than creating it from scratch.

• Anyone who is comfortable with client-facing communication and wants to build experience in an agency setting.

Job Type

• Junior Contract Position

• Contract duration: 6 months, with possibility of renewal