Jr. Systems Administrator

The Junior Systems Administrator will play a vital role in managing intake and workflows for Application Packaging and Testing for Windows Client Operating Systems.

Job Duties and Responsibilities

• Be the requester’s primary Point of Contact (POC) for all intake items for the duration from request to completion of deployment to production.
• Review and manage all departments intake requests including packaging, hardware, configuration policy, Group Policy, Internet browsers, and baselines.
• Assess that requests are complete and work with requester to complete or fix documentation as required.
• Assess that requests meet VA requirements and work with requester to clarify requirements not met.
• Manage the workflow process from intake to testing to deployment to the field including all required documentation.
• Field questions from packagers and testers and provide timely responses.
• Facilitate and participate in meetings to review requests and review Programs & Features (PAF) for discrepancies.
• Performs general administrative tasks to support project tracking and documentation.

• Possesses solid knowledge of Windows Operating Systems and hardware components.
• Understands application packaging principles and configuration management.
• Utilizes ServiceNow for ticket management and workflow tracking.
• Experience using PowerApps and SharePoint.
• Exhibits strong client-facing skills and leads meeting facilitation with confidence.
• Executes reliable administrative skills to manage daily tasks.

Education & Experience:

• Holds a high school diploma or equivalent.
  • Prefers a degree in Information Technology, Computer Science, or a related field.
• Brings 1 to 2 years of experience in IT support, systems administration, or a similar technical role.
• Demonstrates hands-on experience with Windows environments and hardware maintenance.
• Must a US Citizen
• Must be able to obtain a Public Trust

Preferred Qualifications

• Holds relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional.
• Displays prior experience with workflow automation and business requirement validation.

Why Join Sierra7?

Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of “serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are a proud recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.

Benefits:

• Medical/Dental/Vision
• FSA (Flexible Spending Account)
• HSA (Health Savings Account)
• Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability
• Additional Supplemental Medical Benefits
  • Critical Care, Hospital Indemnity, Legal Plan, Accident

• 401K
• Legal Assistance
• Financial Wellness
• Paid Time Off (PTO)
• Federal Holidays
• Education Reimbursement
• LinkedIn Learning
• Employee Referral Program