Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.
About this job:
We are seeking a seasoned Integration Engineer/MuleSoft Architect to join our consulting practice and serve as a trusted technical advisor for enterprise clients undergoing digital transformation. You will design, build, and lead the delivery of complex integration solutions - spanning iPaaS platforms, point integrations, and API-led architectures across a portfolio of large-scale client engagements. This is a highly visible, customer-facing role where you will own technical discussions from discovery through production go-live.
Location: LATAM, but able to work with US based clients and stakeholders
How you'll make an impact:
- Lead end-to-end integration delivery for enterprise clients — from requirements discovery and solution design through development, testing, and production deployment;
- Serve as the primary technical point of contact in customer-facing engagements; facilitate workshops, architecture reviews, and stakeholder presentations with both technical and business audiences;
- Architect and implement integrations using MuleSoft Anypoint Platform;
- Design and execute point-to-point and event-driven integrations connecting CRM, ERP, HRIS, ITSM, and custom applications via REST, SOAP, SFTP, messaging queues, and webhooks;
- Leverage secondary iPaaS platforms (e.g., Workato, AWS Integration Services) as dictated by client environment and use case;
- Apply Salesforce platform knowledge (Sales Cloud, Service Cloud, Platform Events, Connected Apps, Named Credentials) to deliver end-to-end Salesforce-centric integration patterns;
- Develop reusable integration assets, templates, and runbooks to accelerate delivery across client projects;
- Conduct code reviews and enforce integration best practices;
- Collaborate with Project Managers and Solution Architects to scope integration workstreams, identify risks, and manage client expectations;
- Contribute to pre-sales activities including solution demonstrations, RFP responses, and effort estimation.
What makes you a great fit:
- 5+ years of hands-on experience in enterprise integration, with at least 3 years on MuleSoft Anypoint Platform;
- Demonstrated background in a consulting firm, systems integrator, or professional services organization delivering integration solutions for large, complex client environments;
- Proven customer-facing experience, independently leading technical discovery sessions, architecture discussions, and executive presentations;
- Expertise in API-led connectivity design patterns; experience building and publishing System, Process, and Experience APIs;
- Hands-on experience with point-to-point integrations across multiple protocols: REST, SOAP, SFTP/MFT, JDBC, JMS/messaging, and event-based patterns;
- Proficiency with at least one additional iPaaS platform: Workato, AWS EventBridge / Step Functions, SAP BTP, Boomi, Celigo, or equivalent;
- Strong working knowledge of the Salesforce platform beyond MuleSoft, including data model, APIs (REST, Bulk, Streaming), Connected Apps, and Clouds (Sales, Service, or Experience);
- Solid understanding of integration security: OAuth 2.0, mTLS, API gateway policies, and secrets management;
- Experience with CI/CD pipelines for integration delivery;
- Excellent written and verbal communication skills; ability to translate complex technical trade-offs into clear business language.
You are a star if you have:
- MuleSoft Certified Developer (MCD) or MuleSoft Certified Integration Architect (MCIA) credential;
- Salesforce Administrator, Platform Developer I, or Integration Architecture Designer certification;
- Experience with Agile delivery frameworks in a consulting or managed services context;
- Familiarity with data transformation standards: JSON, XML, CSV, Avro, Parquet;
- Exposure to real-time data streaming patterns (Kafka, AWS Kinesis, Salesforce Platform Events / CDC);
- Background in pre-sales or solution scoping, including integration effort estimation and proposal writing;
- Experience across multiple industry verticals (Financial Services, Healthcare, Manufacturing, Retail, or Public Sector).
If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?