ITSM Tooling Product Manager
M Group · Stevenage, Hertfordshire ·
- Category
- Product
- Company size
- 1000+
- Salary
- GBP 24,500 – 42,000 / year
A product manager owns M Group's internal ServiceNow platform end to end: setting strategy, roadmap and governance, prioritising enhancements, driving automation and self-service, and leading the ITSM Tooling team while managing supplier relationships. Core stack is ServiceNow ITSM/ITOM with ITIL-based service management practices.
Salary: £24,500 - 42,000 per year Requirements: Experience managing ServiceNow as a product, platform or strategic business capability. Strong knowledge of ServiceNow ITSM/ITOM and Service Management best practices. Experience managing roadmaps, backlogs, releases and platform governance. Experience driving automation, self-service and continuous improvement initiatives. Strong stakeholder management, supplier management and influencing skills. Experience leading and developing teams. ITIL Foun…