IT Technician

Are you a passionate, Christ-centred leader with expertise in the IT space who wants to make a meaningful impact?
Join a supportive and dynamic Christian school community committed to spiritual growth and nurturing every student’s potential to achieve their personal best.

We are looking for an IT Technician to join the team. Reporting to the IT Manager, this staff member will support the 1:1 laptop provisions in the Primary and Secondary School and contribute to the IT services across the College. Pay is commensurate with qualifications and experience, within the scope of the CCM Enterprise Agreement. They will assist in areas of:

About Our Community

Groves Christian College is a growing school that welcomes families who seek a Christian education for their children. With a community of over 1700 students Groves celebrates the rich diverse cultural heritage that forms modern Australia. With an Early Learning Centre, P-12 Day School, and Trade Training Centre located across two modern campuses, and a Distance Education School which serves students throughout Queensland, Groves Christian College is well placed to educate for eternity to see students with loving hearts and strong minds for God achieve their personal best.

About the Role

Laptop support

• Provide technical support and assistance to staff and students through face-to-face, telephone and remote support channels

• Investigate, diagnose and resolve technical incidents involving devices, operating systems, applications, Microsoft 365 services, network connectivity, and related technologies.

• Administer user accounts, device enrolment, software licensing, permissions and access controls across supported systems.

• Perform minor repairs or replacements of hardware

• Refer complex trouble-shooting to colleagues within IT Team

Wider workplace contribution

• Respond to assigned service desk tickets and technical support requests, ensuring timely resolution in accordance with service standards.

• Investigate, diagnose and resolve technical incidents involving devices, operating systems, applications, Microsoft 365 services, network connectivity and related technologies.

• Configure, image, deploy and maintain staff and student laptops, desktop computers, tablets and mobile devices.

• Provision, deploy and support phones, tablets, laptops, desktop computers and associated peripherals throughout their operational lifecycle.

• Maintain accurate and up-to-date user, device and asset records within Oliver and SnipeIT asset management systems.

• Perform asset lifecycle management activities, including auditing, tracking and inventory management of College ICT equipment.

• Form positive relationships with colleagues across the College

• Report concerns for IT security or service provisions to management

Knowledge, Experience and Skills

• Configure, administer and support Microsoft 365 cloud services, including Entra ID, Exchange Online, SharePoint Online, Teams and related services.

• Enrol, configure, administer and manage Windows, Apple and mobile devices using Microsoft Intune, Entra ID and Jamf.

• Excellent interpersonal and communication skills, with demonstrated ability to build rapport and interact effectively at all levels of a school community

• Solutions-oriented and systems-capable person, with a desire to contribute towards streamlining and improvements

• Strong organisational and time-management skills within a task-focused field

• Good English language skills

Personal Characteristics

• Well presented with a professional, positive, warm and welcoming disposition

• Demonstrates high levels of confidentiality and cultivates credibility and honesty

• Demonstrates a respect for and acceptance of differences in students, parents and staff

• Shows a strong commitment to deliver exceptional service

All applicants must be:

• an Australian Citizen or

• a permanent resident or

• have an appropriate Visa to work in Australia

and have or be able to gain:

• Blue Card (Working with Children Check)

How to Apply

Please visit our website and complete the Employment Expression of Interest Form. Applicants should submit a cover letter addressing the selection criteria together with a current resume.

Applications close 9 October 2026.

Applications may close earlier than advertised should a suitable applicant be identified.

We are committed to safeguarding and promoting the safety, welfare and wellbeing of children and young people. Mandatory screening around suitability to work with children applies to every position.