IT Systems Engineer (Level 3)

Salary: Competitive salary + career growth opportunities

About Compnow:

At Compnow, we're more than a leading Australian technology provider. We're a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.

For more than three decades, we've partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions. Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we'll do.

As a privately owned and nationally recognised technology business, we've created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers. We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.

Why Compnow?

Every Voice Counts – When you join our team, your skills and ideas will be welcomed.

Be Remarkable – Your contribution is key to our success. You don’t stop growing, neither do we.

Do What’s Right – We make a point of keeping our skills current and increasing our impact.

Create Connections – Your manager acts as a mentor to help guide you and your career.

Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.

Perks and benefits:

• A free day of leave on your birthday
• Five weeks annual leave incentive
• Employee discounts on IT Equipment
• Employee discounts on accommodation in Bali, Indonesia
• Training programs designed for you
• Flexible working arrangements
• Long term career pathways

What you’ll do?

As a Level 3 Systems Engineer, you’ll help deliver infrastructure and advanced technical support across customer environments in corporate, education and government sectors. You’ll initially focus on leave-coverage assignments, moving between customer environments according to operational needs. Working onsite with customers and alongside project managers, service desk professionals and other engineers, you’ll implement, maintain and improve secure, reliable technology solutions. This full-time role suits an experienced engineer who enjoys taking ownership of complex issues, contributing technical expertise and working across networking, cloud, server, backup and end-user technologies

• Implement and support infrastructure and system solutions at customer sites.
• Deliver projects across server, cloud and end-user computing environments.
• Configure and maintain Active Directory, Microsoft 365 and Microsoft Azure environments.
• Manage and support network infrastructure and configurations.
• Configure mobile device management solutions using Microsoft Intune and Jamf.
• Support VMware, Veeam, Windows Server and Microsoft infrastructure environments.
• Provide advanced troubleshooting and escalation support for complex technical issues.
• Participate in customer workshops and technical discussions.
• Document solutions, configurations and standard operating procedures.
• Deliver leave coverage at customer sites, including assignments arranged at short notice.

What you’ll bring?

• Strong experience in systems engineering, infrastructure support or technical project delivery.
• Demonstrated experience delivering work in project-based and customer-facing environments.
• Advanced capability across Windows Server, Active Directory and Microsoft 365.
• Experience supporting Microsoft Azure, cloud services or hybrid infrastructure.
• Practical network infrastructure, configuration and troubleshooting experience.
• Experience with VMware, Veeam, Microsoft Intune or Jamf.
• Strong problem-solving skills and the ability to resolve complex technical issues.
• Excellent communication, customer engagement and technical documentation skills.
• Availability to work full-time onsite at customer locations, sometimes with as little as 24 hours’ notice.
• Microsoft certifications, PowerShell capability or experience in a managed service provider environment will be highly regarded.

What else do you need to apply?

• Travel on-site to our client sites across Melbourne.
• Must be an Australian resident available to work full-time hours without restrictions.

Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.

We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don’t meet every single requirement? Don’t count yourself out just yet – you may be exactly the person we are looking for and encourage your application.

All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

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