IT/Systems Analyst
CDS America · Urbana, Frederick County ·
- Category
- Business analysis
Field-based pre-sales and support role: installs and troubleshoots copier/multifunction devices and software on customer networks, trains users, and helps account managers sell and implement office solutions. Based in Frederick, MD, covering Maryland, Central PA, DC, and northern VA.
Pre-sales support and network installations of copier multi-function devices and software solutions. Customer training for copier multi-functional devices and software solutions. On site and/or remote trouble shooting of customers network Support account managers in sales cycles of office solutions (engagement, analysis, presentation, demonstration, & implementation) involving computer network infrastructures for customers. Work with customers’ IT personnel to optimize workflow. Assist with identification of incremental revenue opportunities and value-added services. Perform other duties as required. Based in Fredrick, MD covering Maryland along with Central PA (greater Chambersburg, Harrisburg. york areas) DC and northern VA. Reports to IT/Systems Analyst Manager