Salary: £39,000 - 41,000 per year
Requirements: - Experience in IT support, systems administration, or endpoint engineering
- Strong hands-on JAMF administration experience
- Proven macOS endpoint management capability
- Experience supporting Windows and Linux environments
- Knowledge of Okta, Active Directory, AWS IAM, and Google IAM
- Networking and infrastructure troubleshooting experience
- Google Workspace administration experience
- Understanding of endpoint security and IT best practice
- JAMF certifications are nice to have
- CompTIA, Google Workspace, or AWS certifications are nice to have
- Experience within creative, media, or production environments is nice to have
- Exposure to CGI / 3D applications such as C4D, Maya, V-Ray, or After Effects is nice to have
Responsibilities: - Own and administer the JAMF platform across device lifecycle management, compliance, and user experience
- Manage macOS deployment, enrolment, patching, and policy administration
- Configure software deployment workflows, automation, and endpoint security controls
- Support provisioning, onboarding, and device refresh processes
- Monitor endpoint health, performance, and compliance
- Partner with security tooling including JAMF Protect
- Deliver day-to-day IT support across users, systems, and business applications
- Act as escalation support across 1st and 2nd line requests
- Support onboarding, inductions, and secure offboarding
- Troubleshoot hardware, software, and collaboration platforms
- Promote effective and secure technology usage across teams
- Administer identity and access platforms including Okta, Active Directory, Google Workspace, and Adobe
- Support Windows, macOS, and Linux environments
- Maintain networking and infrastructure services including VPN, DNS, TCP/IP, DHCP, and firewalls
- Contribute to security governance aligned to ISO 27001
- Support monitoring, vulnerability management, and remediation initiatives
- Develop operational automation using Bash, Python, and PowerShell
- Maintain clear technical documentation
- Identify opportunities to improve processes and service delivery
Technologies: - 3D
- AWS
- Active Directory
- Bash
- CGI
- Hardware
- IAM
- Support
- Linux
- macOS
- PowerShell
- Python
- Security
- TCP/IP
- VPN
- Windows
- Cloud
More:
We are partnering with an established business operating across content, production, and digital delivery to recruit an experienced IT Support Specialist. This is a full-time, hybrid role with four days office-based and one day working from home. You will join a collaborative, high-performing team and work across a modern, evolving technology estate with exposure to endpoint, infrastructure, and security initiatives. We offer professional development and certification support along with a competitive package. If you enjoy owning technology environments, improving user experience, and building secure, scalable systems, we would love to hear from you.
last updated 39 week of 2026