IT Support Specialist II providing 100% onsite desktop/help desk support at CFD Research's Dayton/Beavercreek, OH office: setting up computing resources, responding to user requests, mentoring teammates, and keeping multi-user Windows and Linux systems running while monitoring CPU, disk, and response times. Core stack: Windows, Hyper-V, Microsoft 365, firewalls, LAN, Linux.
About CFD Research: Since its inception in 1987, CFD Research has delivered innovative technology solutions within the Aerospace & Defense, Biomedical & Life Sciences, Intelligence & Sensing, and Energy & Materials industries. CFD Research has earned multiple national awards for successful application and commercialization of innovative component/system technology prototypes, multi-physics simulation software, multi-disciplinary analyses, and expert support services. Based in Huntsville, Alabama where laboratory facilities and headquarters are located, CFD Research also has office and laboratory facilities in Dayton, Ohio, prototyping test and evaluation facilities in Hollywood, Alabama, and office facilities in Fort Walton Beach, Florida. CFD Research is an ISO9001:AS9100D registered company and is appraised at CMMI Level II for Services. CFD Research is a 100% ESOP (employee-owned company) recognized in Inc. Magazine's Inc5000 as a top growing company for four of the last five years. Learn more at
Job Description:
Provide courteous and professional support to users and internal stakeholders
Coordinate setting up of computing resources and installation of required software
Mentor other members of the team as needed
Efficient timely, and effective response to internal user requests for support/troubleshooting while adhering to internal operating procedures
Maintain smooth operation of multi-user/multi-platform computer systems for desktops and server environment
Monitor and manage system resources, (e.g. CPU usage, disk usage, and response times)
Basic Qualifications:
Candidate must be a US Citizen
Must be able to obtain and maintain a security clearance
Position requires at least a Bachelors degree and 5 years of experience (or 7 years of experience in lieu of a degree) in PC Support and/or Help Desk environment
Knowledge of Window operating systems, Hyper-V, Microsoft 365 Suite, Window Domain architecture, Information Technology, Firewalls, and effective knowledge of both wired and wireless Local Area Network technologies.
Linux Administration:
Basic Knowledge of SSH and Remote server administration
Experience with common Linux commands
Perform routine administration, monitoring, patching, user management, and basic troubleshooting.
Desired Qualifications:
Experience in implementation and maintenance of CMMC guidelines strongly preferred
Experience with basic support of Linux in a production environment a plus
Experience in a small business environment is a plus
This role is 100% onsite in the Dayton/ Beavercreek, OH office.
Benefits: CFD Research offers competitive salaries and excellent employee benefits, including an employer matching 401(k) and Employee Stock Ownership Plan (ESOP). CFD Research offers our Full-Time, permanent employee-owners a highly competitive insurance package, including medical, vision, and dental insurance. Additionally, we offer company paid leave, compensation time, parental leave, long-term and short-term disability, accidental death and dismemberment, and life insurance. Part-Time and Temporary employee-owners may receive partial or reduced benefits and leave time based on their employment status level. Performance appraisals occur twice a year and annual pay increases are based upon corporate goals, personal development, performance, and outstanding achievements. In addition, group and individual bonuses are awarded for exceptional performance.
CFD Research is an EO employer - Veterans/Disabled and other protected categories