IT Support Specialist - HYBRID (FB2026) in Princeton

Job DescriptionJob Description

Job Title: Technical Support Specialist
Location: Princeton, NJ (Hybrid)
Contract Duration: 6 Months

SKILLS AND EXPERIENCE FOR THE ROLE
Must Have

• 2+ years of technical support and customer service experience over the phone, chat, and email.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to learn new technologies and adapt to changing needs.
• Excellent communication, organization, and customer service skills.

Strong Preference

• Experience with ServiceNow or other ITSM platforms
• Knowledge of Windows, macOS, Linux, and TCP/IP networking.
• Experience with Active Directory, Azure, or LDAP.
• Experience working in higher education
• Experience with second factor or MFA
• Experience with Gmail and Microsoft 365 email
• Experience with VPNs and network connection issues

Company Description

TechLink Systems is a provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

Company DescriptionTechLink Systems is a provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r
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We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.