Job Description Job Description CyberLinx Solutions is seeking a motivated IT Support Specialist / Desktop Support Technician to provide Tier 1–2 technical support to end users. This role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service and timely resolution of incidents. Key Responsibilities Provide first and second level support for desktops, laptops, and mobile devices Install, configure, and support systems running M…