IT Support Engineer #10379

Job Description

• Industry/ Organization Type: IT / AI & Video Analytics Solutions
• Position Title: IT Support Engineer
• Working Location: North-East – Tai Seng / MacPherson
• Working Hours: Monday – Friday; 9:00am – 6:00pm
• Salary Package: Basic Salary up to $2,700 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Deploy, configure, and troubleshoot applications at customer sites.
• Provide remote and on-site technical support to customers.
• Diagnose and resolve hardware, software, and network-related issues.
• Handle customer enquiries and provide solutions for product and service issues.
• Perform network setup, Windows command-line, and IIS troubleshooting.
• Maintain records of customer enquiries, incidents, and resolutions.
• Generate system logs, usage reports, and bug reports.
• Work with software developers to resolve complex technical issues.
• Keep updated on system changes, product information, and technical updates.

APPLY NOW!!!

• ITE, Diploma, or equivalent qualification in Engineering, Information Technology, or a related field.
• Experience in on-site deployment, debugging, and technical customer support.
• Strong knowledge of network setup and troubleshooting.
• Familiar with Windows Command Line and IIS.
• SQL knowledge is advantageous.
• Good written and verbal communication skills.
• Strong teamwork, problem-solving, and task management skills.
• Proactive, adaptable, and willing to learn and support team members.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #10379 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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