IT Support Analyst

Salary: $95,000 including super

Actively recruiting for a hands-on IT Specialist working in a national law firm. In this role, you’ll be the first point of contact for all technology issues, supporting office-based and site teams across hardware, software, and network systems.

You’ll provide end-to-end support across the firm, managing day-to-day IT requests, troubleshooting issues, and escalating where required. This is a visible, user-facing role suited to someone who enjoys working closely with stakeholders and keeping systems running smoothly in a fast-paced professional services environment.

The role covers a broad range of responsibilities including desktop and laptop support, Microsoft 365, user access, printers, AV/meeting rooms, and basic network troubleshooting. You’ll work closely with internal teams and external vendors, contributing to continuous improvement of IT processes and service delivery.

This opportunity suits an IT Support professional who is confident, organised, and comfortable owning issues through to resolution, while providing a high standard of service to designers and corporate staff across the firm.

How to Apply

Due to the expected high volume of applications for this role, only suitable candidates will be contacted.

For more information or a confidential discussion please click to reveal the contact details for Mariam Iskandar at u&u 02 8245 7904 quoting reference number 46668.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via [email protected] or contact u&u on 02 8245 7900 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.