IT Specialist

Role Summary

The IT Specialist is responsible for administering Eastern Companies’ Microsoft 365 environment and supporting the technology infrastructure across our offices and job sites. This position will manage identity and access, endpoint security, device compliance, network services, servers, system monitoring, and IT asset management.

The IT Specialist will also help maintain the documentation, security controls, and compliance evidence required for federal contracting obligations, including NIST SP 800-171 and CMMC Level 2 requirements.

Key Responsibilities

• Administer the Microsoft 365 environment, including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.
• Manage Microsoft Entra ID, including user accounts, licensing, multifactor authentication, conditional access, and the employee account lifecycle.
• Implement and maintain phishing-resistant or hardware-key authentication for privileged accounts.
• Administer Microsoft Intune for device enrollment, configuration, compliance, and patch management.
• Manage the company’s mobile device fleet, mobile device management platform, and carrier accounts.
• Maintain core network services, including firewalls, VPNs, Wi-Fi, DNS, and certificates.
• Support Windows and Linux servers through patching, monitoring, backups, and periodic restoration testing.
• Deploy and monitor endpoint detection and response and antivirus solutions across managed devices.
• Conduct vulnerability scans and coordinate remediation within established service-level expectations.
• Support employee onboarding and offboarding, equipment recovery, and IT asset inventory management.
• Automate routine administrative tasks using PowerShell.
• Ensure system and security logs are collected, centrally retained, and available for SIEM ingestion when applicable.
• Maintain documentation and compliance evidence supporting NIST SP 800-171, CMMC Level 2, Controlled Unclassified Information handling, and access-control requirements.
• Coordinate with technology vendors and managed service providers.
• Participate in an on-call rotation for after-hours infrastructure issues.

Qualifications

Required Qualifications

• Four or more years of hands-on experience administering Microsoft 365 and Windows environments.
• Tenant-level experience administering Microsoft Entra ID and Microsoft Intune.
• Experience administering Exchange Online and SharePoint Online.
• Proficiency with PowerShell scripting and administrative automation.
• Working knowledge of networking concepts and technologies, including firewalls, VPNs, and DNS.
• Working knowledge of endpoint protection technologies, including EDR, antivirus, and vulnerability-management tools.
• Strong written communication skills and the ability to communicate effectively with executive leadership.
• Ability to successfully complete a background check.
• Must meet applicable U.S. person requirements for authorized access to Controlled Unclassified Information and other controlled information.

Preferred Qualifications

• Experience administering Microsoft 365 GCC High or another government cloud environment.
• Familiarity with NIST SP 800-171, CMMC, and DFARS requirements.
• Experience administering Linux environments.
• Experience with Python scripting.
• Experience with SIEM or centralized log-management platforms, such as Wazuh or a comparable solution.
• Relevant certifications, including:
• • Microsoft 365 Administrator Expert, MS-102
  • Microsoft 365 Endpoint Administrator Associate, MD-102
  • CompTIA Security+

Employment Details

• Full-Time, Salaried

• Location: Onsite – Duluth, GA

Benefits

• Up to 85% company-paid medical, dental, and vision coverage

• 401(k) with 100% company match up to 5%

• Discretionary Paid Time Off (DPTO) - We offer a Discretionary Paid Time Off (DPTO) program to support work-life balance. Employees may request time off in advance through the company system, with manager approval based on business needs

• Plum Benefits: Employee discounts on entertainment, travel, shopping, and lifestyle experiences
• Employee Stock Ownership Plan (ESOP)

Physical Requirements

• Remain seated and work at a computer for extended periods.

• Use standard office equipment, including computers, phones, and printers.

• Occasionally lift or move materials and files up to 25 pounds.

EEO

Eastern Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.