IT Specialist

JOB SUMMARY
The IT Specialist supports the Information Systems team and the customer facilities with Help Desk, systems administration, new hires and purchasing.

JOB DUTIES & RESPONSIBILITES

Responds in a timely fashion to end users’ needs and concerns relating to computer business applications and general systems issues
Diagnoses and resolves technical problems, escalating problems when necessary
Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
Provides support for both software and hardware
Set up new hires with equipment as designated
Purchase components and supplies related to function
Complete projects as assigned

Understand and abide by Health, Safety, Environmental and Quality policies and procedures
Adhere to the Company mission, policies and procedures, and State and Federal regulations

SUPERVISORY RESPONSIBILITY

None

EDUCATION AND EXPERIENCE

Degree in Network Engineering, Computer Science, Information Technology, or similar field or work experience (3+ years)
3+ years support for Windows 10,7
3+ years support for Windows server 2012, 2008
3+ years support for Microsoft Office Products including O365
2+ years experience with Active Directory (Add/Delete/Manage Users)
2+ years experience with Group Policy
2+ years experience with DNS
Ability to handle projects as assigned by IS managers
Knowledge of wiring and cables

PHYSICAL REQUIREMENTS

Operate a computer and other office components such as a calculator, copy machine, and printer
Frequently communicates and transcribes information
Move and install equipment weighing up to 15lbs
Frequently positions self to maintain computers and other equipment, including under desks and in the server closet

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The duties, responsibilities and activities may change at any time with or without notice. AirBoss Flexible Products is an equal opportunity employer. We provide employment opportunities without regard to race, gender, color, disability, national origin, age, religion, sexual orientation, veteran status, or any other status protected by law. AirBoss Flexible Products participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.