IT Specialist
Advantest · Islamabad, Pakistan ·
- Category
- Support
- Providing technical support to users for hardware, software, operating system, and application-related issues.
- Managing user accounts, including user creation, modification, access management, password resets, and user deactivation/deletion.
- Troubleshooting and resolving network connectivity issues, including LAN, Wi-Fi, IP configuration, DNS, and other network-related problems.
- Providing VPN support, including VPN configuration, connectivity troubleshooting, and resolving remote-access issues.
- Installing, configuring, updating, and troubleshooting Windows operating systems, software applications, drivers, and IT tools.
- Performing hardware/software installations and system configurations for new and existing users.