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Wireless LAN (Cisco & Meraki)

• Design, configure, and operate Cisco Wireless LAN Controllers (e.g., Catalyst 9800 series) and Meraki wireless networks.

• Plan and optimize RF designs (channel, power, roaming, capacity) and validate changes using surveys and spectrum analysis.

• Implement and maintain SSIDs, guest access, segmentation, and wireless security standards aligned to corporate policies.

• Troubleshoot complex wireless issues across controller, access point, client, and authentication layers; lead root-cause analysis and remediation.

• Integrate wireless access with Cisco ISE (802.1X, MAB, posture/policy) to enforce identity-based access controls.

• Monitor wireless health and user experience; define and improve alerts, KPIs, and operational runbooks.

Routing & Switching (LAN/WAN)

• Design, implement, and maintain enterprise LAN/WAN infrastructure, including campus and branch connectivity.

• Configure, optimize, and troubleshoot routing and switching technologies (e.g., VLANs, STP, HSRP/VRRP, OSPF, BGP; EIGRP where applicable).

• Operate Cisco switching and routing platforms (e.g., Catalyst, Nexus) and associated services (DHCP relay, DNS dependencies, NTP, QoS).

• Engineer resiliency and high availability, including redundant paths, fast convergence, and failover testing, and document design decisions.

• Monitor and analyze performance using telemetry and network-management methods (e.g., SNMP, NetFlow) to drive performance improvements.

• Plan and execute upgrades, expansions, and lifecycle refreshes in partnership with site IT, security, and application stakeholders.

Operations, Monitoring & Continuous Improvement

• Lead incident triage, escalation, and resolution for network-related events; perform root-cause analysis and implement preventative actions.

• Maintain operational hygiene, including monitoring and alert tuning, capacity tracking, asset and configuration accuracy, and routine health checks.

• Execute changes through established change-management processes (e.g., ServiceNow), including risk assessment, implementation planning, and backout procedures.

• Create and maintain network documentation (standards, diagrams, runbooks) and promote reuse and standardization across sites.

• Automate repeatable tasks and reporting using scripts and APIs; identify opportunities to reduce manual effort and improve reliability.

• Partner with service desk teams and junior engineers to enhance troubleshooting workflows and knowledge-sharing resources.

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

• Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.

• Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.

• Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

• Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

• Technical Troubleshooting: Can proactively seek out potential technical problems, initiate preventive measures, and contribute to innovative solutions.

Skill Level Requirements

• Expert-level troubleshooting across Layer 2 and Layer 3 networking in enterprise environments.

• Advanced ability to design, operate, and optimize wired and wireless enterprise networks (Cisco and/or Meraki).

• Strong understanding of routing, switching, high availability, and network resiliency concepts.

• Proficiency in identity and access integrations, including 802.1X, RADIUS/TACACS+, and network segmentation.

• Ability to analyze network performance using telemetry and monitoring tools.

• Experience managing firewall technologies, including policy configuration, NAT, VPN, and traffic analysis.

• Knowledge of cloud networking concepts, including VPC/VNet design, routing, VPN connectivity, and security controls.

• Familiarity with IT service management processes (incident, problem, and change management).

• Scripting and automation capability using tools such as PowerShell, Python, or APIs.

• Strong communication skills with the ability to explain complex technical concepts to technical and non-technical audiences.

• Proven analytical problem-solving skills using structured troubleshooting methodologies.

• Ability to collaborate effectively across cross-functional teams and influence stakeholders.

• Mentorship capability to guide and develop junior engineers.

• Ability to prioritize and adapt in a dynamic environment with competing operational and project demands.​

Other Requirements

• Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required

• 10+ years of hands-on experience supporting and engineering enterprise networks.

• Demonstrated experience designing, implementing, and operating Cisco and/or Meraki wired and wireless environments.

Preferred

• Cisco certifications such as CCNA, CCNP, and/or Meraki CMNA.

• Experience with Cisco ISE design and policy administration in an enterprise environment.

• Experience performing wireless surveys and using RF and spectrum analysis tools.

• Experience with network automation, configuration management, or infrastructure-related tooling.