Salary: £? - ? per year Requirements: Experience working within an IT Service Desk or IT Support environment. Excellent customer service and communication skills. Strong problem-solving and troubleshooting abilities. Experience using ITSM systems to manage incidents and service requests. Ability to diagnose and resolve a broad range of first-line technical issues. Positive attitude and willingness to learn within a fast-paced IT environment. Responsibilities: Act as the first point of contact f…