IT Sales Executive

Role Overview

We are looking for an energetic IT Sales Executive to grow sales for AgentCallBack, our AI Voice Agent platform. The platform helps businesses automate inbound and outbound calls, answer enquiries, qualify leads, book appointments and transfer calls to human staff when needed. The successful candidate will build a sales pipeline, understand customer needs, demonstrate the platform and close new business.

Key Responsibilities

Identify potential customers through LinkedIn, calls, emails, referrals, events and channel partners.

Sell AgentCallBack to industries such as insurance, legal, healthcare, education, hospitality, real estate and customer service.

Understand each prospect’s calling challenges and recommend suitable AI Voice Agent use cases.

Conduct product demonstrations and explain the solution in clear business language.

Manage the full sales process from prospecting and discovery through proposal, negotiation, closure and collection.

Prepare quotations, proposals and basic commercial documents.

Maintain accurate lead, activity and opportunity records in the CRM and provide reliable sales forecasts.

Coordinate with technical and implementation teams for demonstrations, pilots and customer onboarding.

Build relationships with VoIP providers, SIP trunking companies, CRM partners and system integrators.

Support renewals, upselling and cross-selling while achieving monthly and quarterly sales targets.

Candidate Requirements

Polytechnic diploma in Information Technology, Business, Marketing, Communications or a related discipline.

At least two years of experience in IT, SaaS, software, telecommunications, CRM or solution sales.

Confident in prospecting, approaching new customers and developing business relationships.

Good presentation, communication, follow-up and negotiation skills.

Able to understand customer requirements and translate them into practical solutions.

Familiarity with CRM systems, cloud software, VoIP, SIP trunking or AI solutions is an advantage.

Self-motivated, target-driven and able to work independently.

Strong spoken and written English; additional languages are an advantage.

Existing business contacts in relevant industries are an advantage.

Compensation and Career Opportunity

Monthly salary of SGD 3,000–5,000, depending on experience and suitability.

Attractive sales incentives linked to successful sales and collections.

Product and sales training in AI voice automation.

Career progression based on performance and business growth.

Performance Measures

Qualified sales opportunities created and product demonstrations conducted.

Monthly and quarterly revenue achieved and new customers acquired.

Sales conversion rate and timely collection of customer payments.

Quality and accuracy of CRM updates, follow-up and sales forecasts.