IT Project Manager
Ricoh Hong Kong Limited · Shatin, NT ·
- Category
- Project management
- Experience
- 8+ years
The IT Project Manager will oversee IT projects for the partnership team, acting as a liaison between clients, vendors, and internal teams to ensure successful system integration and delivery. The role involves gathering requirements, analyzing operational data using BI tools, and managing the full project lifecycle from development to user training.
Our client is a sizable firm that focuses in innovation and technology.
IT Project Manager
Responsibilities:
- Manage the IT Projects for Partnership team and serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship
- Drives overall client satisfaction through effective coordination and communication of client deliverables; Perform project management duties and work with other teams for system integration
- Work closely with vendors and user teams to consolidate requirements and deliverables
- Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both IT team, internal users and senior management
- Assist to develop and review requirements, specifications, business processes and recommendations for the proposed solution from various parties
- Proactively support the business objectives of Company by contributing technical advice and input as necessary
- Analyze operational matrix, Interpret data, analyze results using statistical techniques like BI tools and dashboard
- Conduct user acceptance test and user training before system go-live
- Perform any tasks assigned by supervisors
- Degree holder or equivalent preferably in Computer Science, Information Technology, System Engineering or related disciplines
- Min. 8 years or above working experience. Involvement and knowledge in design, development, testing, project management and system release in Sitecore, MS Dynamic CRM and API integration with various systems is a plus.
- Knowledge in C#, Low/No code, Azure Cloud, Open AI and ability to conduct modelling in MS Power BI will be an advantage
- Team player who prioritizes team success over individual success
- Outstanding relationship management and the ability to interact professionally with diverse group of business users to elevate the total user experience
- Ability to work independently with minimal guidance, mature and able to work under pressure
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Good command of written, spoken English and Chinese