IT Project Coordinator (Manila)

Job Highlights

• Competitive salaries
• Various benefits
• Opportunities for growth

Job Summary:

Kinettix is seeking a dedicated Project Coordinator - Level 1 to join our team. As a leading provider of IT project coordination services, we specialize in delivering seamless support to our clients. In this entry-level role, you will work closely with project managers, field technicians, and clients, ensuring projects are completed on time and within budget. The ideal candidate will possess strong organizational skills, effective communication abilities, and keen attention to detail.

Job Responsibilities:

• Collaborate with project managers and field technicians to understand the scope of work, budget, timeline, and expectations, communicating these effectively for scheduling.

• Assist in developing project plans, timelines, and budgets, overseeing resource allocation and scheduling to ensure timely project completion.

• Coordinate on-site visits between field technicians and clients while providing ongoing updates to adhere to client-established deadlines.

• Provide real-time status updates to customers, including milestones and task progress, and ensure field resources are prepared by confirming with assigned technicians.

• Manage databases, trackers, and documentation to maintain accurate project details, status updates, and financial records throughout the project lifecycle.

• Coordinate the purchase and delivery of necessary materials, ensuring accurate creation of purchase orders and adherence to purchasing policies.

• Serve as a point of escalation for vendors and clients, addressing operational issues promptly and escalating them to management when necessary.

• Ensure site completion deliverables are submitted within 2 hours of technician off-site time and update completed tickets with technician PO cost for invoicing within 24 hours.

• Build and maintain relationships with vendors and clients while consistently meeting established productivity levels and KPI goals.

• Maintain regular, consistent, and punctual attendance, being available to work nights and weekends as necessary. Perform other duties as assigned.

Job Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.

• 0-2 years of experience in IT project coordination, project management, or administrative support, demonstrating strong organizational and multitasking abilities.

• Basic understanding of IT infrastructure and ability to provide technical support; experience with project management tools and software (e.g., Outlook, Teams, Microsoft Office, Smartsheet) is an advantage.

Good To Have: (Certifications or Skill Set)

• Excellent verbal and written communication skills for effective interaction with clients and team members.

• Ability to manage project documents, schedules, and resources efficiently while ensuring timely project execution.

• Meticulous attention to detail in handling administrative tasks, financial documents, and project requirements.

• Proven ability to work closely with team members, clients, and project managers.

• Capable of addressing challenges and adapting to changing project needs.

• Contribution to a productive work environment with flexibility and initiative in adapting to evolving project requirements.

Work Set-up

• full-time employment
• onsite
• graveyard
• shifting