IT Platform Engineer

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. We have a track record of continuous growth, as well as exciting plans to continue expanding, transforming, and leading the market into the future.

Our success depends on our people, and we invest in them every day. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit.

About the role

We are seeking a talented, innovative, passionate IT Platform Engineer within the Infra Engineering department, specialized in Kubernetes administration. Verisure has a big footprint in Cloud, both in AWS (EKS) and Azure (AKS), as well as on-premises environments running RKE2 on top of VMware, for core pieces of the IoT backend and business systems. This role will build, operate and standardize our Kubernetes platform, providing a service layer that abstracts infrastructure complexity and gives autonomy to development and technical teams. It will maintain constant communication with the Core Cloud team to ensure alignment with decisions made there and other areas in IT Ops, and will provide visibility and access to key stakeholders within Technology and, transversally, across functions/countries. Critical and strategic, the role is fundamental to Verisure by ensuring the delivery, operation and continuous improvement of our container platforms, driving automation and the required upskill and transformation in development teams.

Responsibilities

Platform design and implementation

• Provide expert guidance on Kubernetes platform implementation and best practices, both on-premises (RKE2 over VMware) and in the cloud (EKS, AKS).

• Collaborate with stakeholders to understand project goals and specific requirements related to Kubernetes platforms and containerized workloads.

• Collaborate in the design and administration of Kubernetes clusters leveraging expertise in RKE2 on VMware on-premises, AWS EKS and Azure AKS, with readiness to incorporate other platforms in the future.

• Contribute to planning platform initiatives and roadmap items, outlining timelines and resource needs, and help ensure execution aligns with defined requirements, adjusting scope as necessary.

• Identify, assess and proactively manage potential risks and scope changes.

• Establish, implement, and ensure compliance with Kubernetes platform governance and security policies (RBAC, network policies, image scanning, hardening of nodes and clusters).

Communication, collaboration and resource management:

• Ensure clear, consistent and proactive communication with all stakeholders.

• Facilitate regular status meetings to maintain alignment and transparency on project status.

• Monitor, allocate and optimise the use of resources to ensure project efficiency.

Evaluation and Documentation:

• Conduct periodic assessments of project performance, identifying any deviations and risks.

• Capture and document lessons learned and best practices to inform and improve future initiatives.

Kubernetes platform and enablers

• Collaborate with Platform Tech Leads to define the target architecture for on-premises (RKE2/VMware) and cloud (EKS, AKS) Kubernetes clusters and their interconnectivity.

• Promote automation (IaC/GitOps) and scalability of Kubernetes clusters while addressing regional operational requirements.

• Actively participate in defining and executing the workload migration strategy from on-premises environments to AWS, contributing to the design of cloud-native architectures, deployment patterns and scalable operating models.

• Contribute to the evolution of our observability platform, driving the adoption of OpenTelemetry as the standard for metrics, logs and traces instrumentation.

Platform governance, solutions and expertise

• Review and improve existing Kubernetes platform governance processes, both on-premises and with hyperscalers, managing those procedures with the global architecture team.

• Provide expert knowledge and support to senior leadership on high-impact Kubernetes platform initiatives, including new container technologies, issues resolution and cost optimisation for large-scale clusters.

• Partner with network and virtualization (VMware) architects to support enterprise-wide transformation program.

Transformation

• Champion DevOps culture and drive continuous improvement in platform engineering methodologies and practices across IT Ops and DevOps teams.

• Mentoring and guiding the Kubernetes/platform operations team members.

Candidate profile

Experiences and Qualifications

• University degree, preferably in Computer Engineering, Telecommunications, or other related disciplines.

• Minimum of 5 years of experience in a similar position or in technology-related system engineering fields, with solid hands-on experience administering Kubernetes clusters in production (Databases, Communications, Operating Systems, Cloud and Automations).

• Fluent in English and Spanish.

• Proven hands-on experience deploying, administering and troubleshooting on-premises Kubernetes clusters based on RKE2 running on VMware vSphere (node lifecycle, upgrades, etcd, CNI, storage classes), managed through Rancher (multi-cluster management, RBAC, catalog apps).

• Solid experience operating managed Kubernetes services in the cloud, specifically Amazon EKS and Azure AKS (cluster provisioning, node pools, IAM/RBAC integration, upgrades).

• Good knowledge of VMware virtualization (vSphere, vCenter) as the underlying infrastructure for on-premises clusters.

• Experience with Infrastructure as Code and GitOps tooling (Terraform, Ansible, Helm, ArgoCD or Flux) to automate cluster provisioning and application delivery.

• Experience with secrets management and vaulting solutions (e.g. CyberArk Conjur), including migrating and rotating secrets towards corporate-standard secret management platforms.

• Availability to participate in the team's on-call rotation, providing support coverage for the platform outside business hours when required.

• Knowledge of container networking and security (CNI plugins, Ingress controllers, service mesh, network policies) and observability stacks (Prometheus, Grafana, OpenTelemetry).

• Scripting skills (Bash, Python or Go) to build automation and internal tooling for the platform.

• Working knowledge of agentic AI concepts and tooling (AI coding/ops agents, MCP-based integrations, LLM-driven automation) to explore and offer self-service capabilities that increase autonomy for development teams on the platform.

• At least one relevant certification: Certified Kubernetes Administrator (CKA), VMware VCP-DCV, AWS Certified or Azure Administrator/Solutions Expert.

• Working knowledge of project and delivery methodologies such as Scrum, Agile or Kanban applied to platform/product teams.

• Familiarity with microservices and event-driven architectures, and how they are deployed and operated on Kubernetes, is a plus.

Competencies

• Self-motivation, autonomy, and leadership.

• Ability to balance between autonomy and teamwork, with a strong sense of leadership.

• Empathy, assertiveness, and strong interpersonal skills to enable effective collaboration.

• Stakeholder management from the technical expertise angle. Being able to lead discussions with other cloud experts, PMs and managers in his/her area of expertise.

• Strong skills in relationship-building, communication, negotiation, and collaboration, adaptable to all levels of the organization—from executive forums to technical teams.

• Excellent critical and Analytical thinking, attention to detail, and problem-solving skills.

• Excellent time, priority, and organizational management skills, ensuring excellent project execution.

• Ability to drive continuous improvement and technology transformation initiatives.

• Learning agility, adaptability, and resilience in dynamic and changing work environments.

• Eagerness to explore new technologies and continuously develop technical expertise.

• A match to our culture – high energy and flex, fantastic at communication and huge amounts of drive. Collaborative working is key!

• Strong fit with our Company DNA: Passionate in Everything We Do, Committed to Making a Difference, Always Innovating, Winning as a Team and With Trust & Responsibility.

Verisure will offer you

• Hybrid model 🏢 💻 Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial)

• Lunch included at our canteen 🍽️ You won’t need to pay for your daily meal when you are at the office! :)

• Dynamic and vibrant environment 💥Our office is an open-plan space in which you will be able to interact with the best professional from different teams at all levels.

• International stakeholder projects 🌍

• Periodic team buildings! 💪 Because it’s important to have fun!

• Learning and training programs

• Career development opportunities

Strong fit with our Company DNA

Passionate in Everything We Do: Our people bring a contagious energy and a sense of urgency that is unmistakable. We create a vision and inspire others around that vision with full engagement and focus. We are all-in, and we love what we do.

Committed to Making a Difference: We are courageous, we deliver what we promise through hard work and resilience. We make a difference, through operating with discipline and doing what is needed. We are hands-on, and we aren’t afraid to get into the detail. We deliver results and we execute with excellence.

Always Innovating: Our people make the impossible possible; it’s a continuous state of mind. We are purpose-driven, curious and we challenge the status quo. We believe good ideas travel, we share and reapply. We take smart risks, and we are not afraid to fail. We believe innovation can be big or small.

Winning as a Team: We are determined to become number 1, and to do that we need to listen to one another, collaborate and work together. We play our part, fueled by a winning attitude and a fighting spirit. We celebrate our successes. We play to our strengths and our diversity to deliver even better outcomes, while developing and supporting one another. We believe that together we go further, and that nothing is impossible.

With Trust & Responsibility: Our people take responsibility for the people we protect. We are accountable and reliable. We role model operating with integrity. We trust and empower one another to do the right thing, always. We deliver on our promise through world-class expertise and meticulous know-how. And, we do this with humility while being honoured to play such an important role in society.

Diversity, inclusion, equity, and belonging at Verisure

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status.