IT Officer

Industry: Leasing

Job Summary

The IT Officer is responsible for maintaining the organization's IT infrastructure, business systems, and technical support services. This role ensures the reliability, security, and performance of IT operations while supporting digital transformation initiatives, user training, system enhancements, and business continuity.

Main Responsibilities:

• Manage and maintain IT infrastructure, networks, servers, backups, and security systems.
• Administer and support core business applications, including CBS, One Manage, mobile applications, and other enterprise systems.
• Provide IT helpdesk support and troubleshoot hardware, software, network, and application issues.
• Manage IT assets, inventory, IFAMS records, and conduct periodic asset audits.
• Coordinate with vendors and service providers for IT procurement, maintenance, and technical support.
• Ensure IT security, compliance, backup monitoring, and business continuity readiness.
• Prepare technical reports, SOPs, system documentation, CAPEX proposals, and ROI analyses.
• Conduct user training, onboarding support, and cybersecurity awareness programs.
• Support system enhancements, process automation, and digital transformation projects.
• Develop training materials, presentations, workflow diagrams, and IT communications.
• Perform other duties assigned by Management.

Main Requirements:

• Bachelor's degree in Computer Science, Information Technology, Business, Communications, or a related field.
• Knowledge of IT infrastructure, networking, business applications, and technical support.
• Strong technical, analytical, and problem-solving skills.
• Good command of English (speaking, reading, and writing).
• Good communication, interpersonal, and teamwork skills.
• Honest, responsible, and able to work under pressure and meet deadlines.
• Male and female candidates are welcome to apply.