IT Infrastructure Specialist

Our Client a Commercial bank is looking to hire IT Infrastructure Specialist.

About the role

The IT Infrastructure Specialist will be responsible for the preparation and support of the alignment of international offices' corporate infrastructure and systems, as well as IT operation activities. This role involves overseeing the management and planning of infrastructure capacity based on growth projections and SLA results, managing contracts renewal, and maintaining accurate inventory records. The specialist will support periodical user profile reviews and audits related to system access control, develop and maintain IT policies, standards and procedures throughout the IT infrastructure life cycle, and perform quality control on project deliverables.

Key responsibilities

• Prepare and support the alignment of international offices' corporate infrastructure and systems, as well as IT operation activities
• Oversee the management and planning of infrastructure capacity based on growth projection and SLA results
• Manage contracts renewal including EUS devices, circuits, hardware, software, and facilities maintenance renewal
• Keep track of accurate inventory records
• Support periodical user profile review and audits related to system access control
• Develop and maintain IT policy, standards and procedures for various stages throughout the IT infrastructure life cycle
• Perform quality control on project deliverables and monitor the progress of projects
• Streamline and optimize BAU IT infrastructure management activities and continuously enhance internal control or process
• Oversee the management of relevant IT infrastructure 3rd parties and outsourcing vendors
• Standardize IT security frameworks across all regional networks

About you

• Higher Certificate, Diploma or equivalent, preferably degree holder in Information Technology, IT Security or Computer Science
• At least 5 years' experience with IT background, preferably with exposure in vendor management and IT infrastructure or operation management
• Basic knowledge in various network and EUS products and BAU management
• Familiar with vendor management and inventory management
• Basic knowledge of relevant regulations and compliance standards
• Skills in identifying and managing risks associated with service delivery
• Ability to align service strategy with business objectives
• Analytical thinking and problem solving capabilities
• Proficiency in written and spoken Mandarin, Chinese and English
• Proactive and customer-oriented character with strong teamwork and communication skills

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