IT Infrastructure Operations Manager_TA165_Hanoi
VPBank ·
- Work mode
- Onsite
- Employment
- Full time
- Category
- Devops
- Experience
- 3+ years
- Company size
- 1000+
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On-site manager in Hanoi running VPBank's collaboration and digital workplace platforms — Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Azure — covering availability, incident/change/capacity management, CMDB, security (IAM, MFA, DLP), and service quality while leading a technical team.
VPBank is one of Vietnam’s fastest-growing commercial banks, currently executing its third five-year strategy (2022–2026) to become a top 3 bank in Vietnam and among the top 100 largest banks in Asia. Building on strong achievements from previous development phases, VPBank focuses on sustainable growth that delivers value to customers, shareholders, investors, and the wider community. The bank’s strategy is closely aligned with Vietnam’s dynamic economic outlook, emphasizing digitalization, improved business environments, and productivity enhancement. VPBank aims to become a multi-purpose bank, leading in innovation and value creation through comprehensive financial solutions, an integrated ecosystem, and advanced technology applications. Candidates can learn more and join VPBank’s talent network through its recruitment website, fanpage, and email channels.
The Collaboration Services Operations Manager is responsible for overseeing the daily operations, performance, and reliability of the bank’s collaboration platforms and tools (such as email, messaging, video conferencing, and document-sharing systems). This role ensures high availability, security, and user experience of collaboration services by coordinating incident management, monitoring system health, and optimizing configurations in line with business requirements. The manager works closely with IT, security, and business units to plan upgrades, manage vendor relationships, support rollouts, and drive adoption of collaboration solutions across the organization. Responsibilities include establishing operational procedures, maintaining documentation, tracking service metrics, and leading continuous improvement initiatives for collaboration technologies. This is a full-time, on-site role located in Vietnam.
Education
Experience
Technical Skills & ExpertiseMicrosoft Collaboration & Digital Workplace
Identity & Access Management
Endpoint & Device Management
Cloud & Infrastructure
Automation
Leadership & Soft Skills
Preferred Certifications
📩 Send your CV to: [email protected]
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