IT Infrastructure & Cyber Security Manager

About Airmaster

At Airmaster, our goal is to lead the way in integrated building services, combining HVAC&R, building automation, electrical, and fire systems to create smart buildings that are not only compliant with regulations but also optimised for energy and resource efficiency. We strive to ensure that our buildings are comfortable, functional, and tailored to support our clients in achieving their sustainability and operational goals.

Established in Melbourne in 1988, Airmaster has grown to a network of 17 branches across Australia and New Zealand. Our holistic approach to building services leverages advanced data-driven virtualisation to revolutionise how we work, delivering enhanced productivity and continuous service. This integrated model offers a more cost-effective solution than traditional methods, providing our clients with innovative, always-on support tailored to their needs.

The Role

We're looking for a strategic and operationally strong IT Infrastructure & Cybersecurity Manager to lead the technology foundation that runs and secures the entire business.

This is not a keep-the-lights-on IT role.

As Airmaster invests in digital products, AI and data platforms, and a major ERP transformation, everything we build sits on top of the infrastructure and security capabilities you'll own. Reporting to the Group Executive General Manager – Technology and leading a team of direct reports and managed service vendors, you'll set the strategy and standards for cloud and on-premises infrastructure, workplace technology, identity, networking, endpoint management, cybersecurity, and business continuity – across a national footprint and a hybrid internal / managed-service delivery model.

What You Will Be Doing:

• Develop and execute the IT Infrastructure & Cyber Security strategy, aligned to the broader Technology Strategy and business growth

• Own Airmaster's infrastructure, workplace device technology, and cybersecurity capabilities – ensuring they are secure, resilient, reliable, and scalable

• Lead the cybersecurity capability, strengthening resilience against ransomware, credential compromise, and emerging threats – and drive the organisation to ISO 27001 certification

• Provide strategic governance of outsourced infrastructure managed service providers while leading the internal team responsible for workplace technology, networking, identity, and endpoint management

• Drive infrastructure modernisation, cloud optimisation, automation, and technology lifecycle management

• Lead business continuity and disaster recovery – ensuring critical services can withstand and rapidly recover from cyber incidents and infrastructure failures

• Manage technology budgets, infrastructure investment, and strategic vendor relationships to maximise operational performance and commercial value

• Partner with the Digital Platforms & Products, Enterprise Operations, Data, and AI teams to provide the secure, fit-for-purpose foundation their work depends on

• Act as Airmaster's primary liaison with Daikin on IT infrastructure and cyber security governance, compliance, and strategic initiatives

• Build and develop a high-performing team with a culture of operational excellence and continual improvement

Key Competencies

Qualifications & Experience

• Tertiary qualification in Information Technology, Computer Science, Cyber Security, Engineering, or a related discipline; relevant industry certifications in infrastructure, cloud, cyber security, or IT service management are highly regarded

• 10+ years' experience across IT Infrastructure, Cyber Security, or Technology Operations, including significant leadership experience within a medium-to-large enterprise

• Demonstrated success leading enterprise infrastructure and cyber security functions – spanning cloud, networks, workplace technology, identity, operational resilience, and technology governance

• Proven experience managing outsourced infrastructure managed service providers, strategic vendors, and complex commercial technology relationships

• Track record establishing and maintaining cyber security governance, risk management frameworks, and business continuity capabilities; exposure to ISO 27001 / ISO 27005 or comparable standards highly regarded

• Experience leading infrastructure modernisation, cloud transformation, and technology lifecycle initiatives

• Strong understanding of enterprise architecture principles, infrastructure standards, and operational governance

• Demonstrated experience managing technology budgets, investment planning, and vendor performance to deliver measurable outcomes

• Experience operating within hybrid internal and outsourced delivery models; experience within multi-national or parent-company governance environments (e.g. Daikin or similar) is advantageous

• Current Australian driver's licence

Personal Attributes & Skills

• An excellent communicator and people leader who builds and develops high-performing technical teams

• Strategic thinker who can translate technology capability into clear business value and enterprise risk reduction

• Strong commercial acumen, with confidence in vendor negotiation, contract governance, and budget management

• Trusted advisor able to engage and influence executive leadership and business stakeholders across the organisation

• Pragmatic and outcomes-focused, balancing security, resilience, availability, performance, and cost

• A collaborative operator who works effectively alongside senior technology leaders and cross-functional teams

• Curious and adaptable, with a genuine interest in automation, AI-assisted operations, and continual improvement

• Willingness to travel across Australian sites for stakeholder engagement as required

Benefits of Working with Airmaster

We pride ourselves on finding good people who deliver quality and share a common goal.

The successful candidate will get to join a high performing and progressive company who hold a strong reputation in the industry, and work alongside experts dedicated to delivering exceptional service to clients.

We also believe in investing in our team members, and as an employee with Airmaster, you will have access to continuous training & development opportunities to enhance your skills and advance your career through our company.

We also offer:

• A positive and supportive work environment

• Discounted Health Insurance

• Employee Assistance Program (EAP)

• Option of 9-Day Fortnight

• Competitive Rates in line with skills & experience

Ready to become a valued member of Airmaster and join a company where your contributions truly matter? Click Apply Now to submit your Cover Letter and Resume.

We kindly ask no agencies at this time.