IT Implementation Engineer
Perfekt Pty Ltd · Caulfield South, Melbourne VIC ·
- Work mode
- Hybrid
- Employment
- Full time
- Category
- Customer success
- Experience
- 5+ years
About the role
We are on the hunt for an IT Implementation Engineer to join our team of experts, with an opportunity to hone your skills with modern technologies.
Established in 1999 Perfekt is a 100% Australian-owned IT Digital Transformation organisation. We work heavily in the Essential Services space (health, government, utilities, finance, etc) with a stable team and customer base. The combination of the Perfekt teams' exceptional expertise, our continuous success with our customers and deep global vendor relationships with high-tier partnerships and multiple awards has made us one of the most competitive and trusted IT Digital Transformation organisations in country for customers across Australia.
Join us and:
Work on exciting projects with incredible clients
Receive ongoing training and great benefits, in a secure, energetic and motivating environment
Access flexible working arrangements
Work in a great team of highly skilled and talented implementation engineers
Continuous learning with access to many different and new products and technologies
Add fun team-building activities for a great company spirit and culture
Our primary focus in Infrastructure technologies includes:
Backup/Recovery and DR Solutions
Virtualisation – VMware/Microsoft/Nutanix/Others
End User Computing – Citrix/Omnissa Horizon/Azure Virtual Desktop
Networking – Firewalls, Switching and Routing
Security
Data Centre / Cloud Solutions
This key role is to work within the Implementation Team and engage with clients, providing both design and implementation services for IT Infrastructure solutions and technologies across Perfekt's range of product offerings. The role will be mostly focused on scoped projects, but also provide ad-hoc customer assistance, as well as, on occasions, providing extended support for our Managed Service division in solving complex issues and recommending continual improvements in the way Perfekt operates.
In addition to having excellent technical, analytical, troubleshooting and written skills, you will need to be able to understand client needs and translate these into technical solutions. This requires a resourceful and dynamic individual with excellent communication skills and the ability to think outside the square.
In this role, you will often be responsible for producing highly detailed solution designs, workshopping them with Perfekt's clients, then, once approved, bringing them to life within the client's environment, ensuring seamless compatibility with existing systems.
To be successful in the role, you will possess many of the following skills and experience (the more of these, the better);
Ability to design, implement and troubleshoot enterprise infrastructure solutions in the SMB and SME space, including;
Virtualisation Technologies
VMware vSphere Foundation and VMware Cloud Foundation (including NSX)
Hyper-V and Azure Local
Nutanix AHV
Red Hat OpenShift
Linux KVM-Based Technologies
Server and Storage Solutions across the following vendors
Cisco
Dell
HPE
Everpure (Pure) Storage
NetApp
Hitachi Vantara
Lenovo
Object Storage (Cloud and On-Premise Solutions)
Backup and DR Solutions
Commvault
Veeam
Dell Data Protection Suite
Zerto
Dell RP4VMs
VMware Live Recovery (formerly SRM)
Microsoft Technologies
Active Directory and Entra-ID (including technologies such as Conditional Access Policies and Purview)
Microsoft Clustering
Microsoft SQL Server
Microsoft Exchange and Exchange Online
End User Computing
Citrix Virtual Apps and Desktops (CVAD)
Omnissa Horizon
Azure Virtual Desktop
Networking
Load Balancers (NetScaler's, F5 BigIP)
Firewalls (Palo Alto, FortiGate, Checkpoint)
SAN Switching (Brocade, Cisco)
Network Identity Access (Cisco ISE, Aruba Clearpass)
You also have :
An excellent track record of troubleshooting issues both within the Microsoft Windows and Linux operating systems
A sound level of knowledge and experience in networking fundamentals, including TCP/IP, routing and switching
Implementation services experience working with customers
The ability to get familiar with an environment and use your knowledge of industry, vendor and product current best practices can make informed recommendations for improvements and paths for remediation.
Technical IT knowledge with the ability to understand emerging trends and technologies and how to apply them in customer environments
High level of written and verbal communication skills, plus an ability to communicate at all levels to explain complex concepts
Possess a current driver's licence and vehicle
Ideally, your previous industry experience will include;
5+ years working in IT Services, preferably in a solution delivery role
Industry/Vendor certifications or accreditations
Prior experience with a systems integrator will be well regarded
On offer is a generous negotiated salary package, commensurate with qualifications, experience and ability to perform this role. Send your details, a recent resume, and a Covering Letter summarising your fit to this key role to [email protected]
Candidates must have unrestricted Australian work rights to be eligible for this position.
NO RECRUITERS THANK YOU!