IT Functional Analyst - Manufacturing

Are you passionate about manufacturing technology and transforming operations through digital innovation? Do you enjoy bridging the gap between plant operations and IT to drive meaningful business results? If so, ProAmpac wants to hear from you.

About Us

ProAmpac is a leading global flexible packaging company with a comprehensive product offering that provides creative packaging solutions, industry-leading customer service, and award-winning innovation to a diverse global marketplace. We are guided by our core values of Integrity, Intensity, Innovation, Involvement, and Impact in everything we do.

As we continue to invest in our digital transformation journey, we are seeking an IT Functional Analyst – Manufacturing Systems to support and enhance the technology solutions that power our manufacturing operations across North America. This is a highly collaborative role where you will work directly with plant teams, operations leaders, and IT stakeholders to improve system performance, process efficiency, and data visibility across our manufacturing network.

This is a remote opportunity for candidates located in the United States.

What You'll Do

• Partner with manufacturing operations, engineering, and IT teams to analyze business processes and identify technology solutions.
• Gather requirements and translate business needs into functional specifications and system recommendations.
• Support and enhance manufacturing applications across multiple facilities.
• Assist with integrations between ERP, MES, CMMS, QMS, automation, and related manufacturing systems.
• Participate in system implementations, upgrades, testing, deployment activities, and post-go-live support.
• Troubleshoot functional and integration issues while partnering with technical teams to drive resolution.
• Lead workshops and discussions with plant stakeholders to identify process improvement opportunities.
• Support standardization initiatives and continuous improvement efforts across manufacturing operations.
• Contribute to digital manufacturing and Industry 4.0 initiatives involving analytics, automation, IIoT, and connected manufacturing technologies.

What You Bring

Required Qualifications:

• 4+ years of experience supporting manufacturing systems, manufacturing operations, IT functional analysis, or related roles.
• Strong hands-on understanding of manufacturing operations, production workflows, and plant-floor processes.
• Proven experience gathering requirements, conducting process mapping, and developing functional specifications.
• Experience supporting manufacturing applications and/or ERP manufacturing functionality.
• Experience working with integrated manufacturing systems and business applications.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills with the ability to work effectively with both operational and technical stakeholders.

Preferred Qualifications

• Experience with Manufacturing Execution Systems (MES), particularly Inductive Automation Ignition.
• Experience supporting ERP systems within a manufacturing environment.
• Familiarity with CMMS, QMS, production scheduling, or manufacturing analytics platforms.
• Knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
• Experience supporting multi-site manufacturing operations.

Manufacturing Experience Is Essential

This role is designed for professionals who understand manufacturing firsthand. Success in this position requires an understanding of production processes, shop-floor operations, manufacturing data flows, and the challenges facing modern manufacturing environments. Candidates with experience in packaging, industrial manufacturing, process manufacturing, consumer products, food production, chemicals, automotive, or other manufacturing industries are strongly encouraged to apply.

What We Offer

• Competitive compensation
• Annual incentive opportunities
• Retirement savings plan with company match
• Comprehensive medical, dental, vision, life, and disability benefits
• Paid time off and company holidays
• Career growth and professional development opportunities
• Opportunity to make an impact within a growing global manufacturing organization
• Collaborative culture focused on innovation and continuous improvement

At ProAmpac, we are committed to developing solutions that help our customers succeed while creating opportunities for our employees to thrive. If you're ready to leverage your manufacturing expertise and technology skills to drive operational excellence, we'd love to hear from you.

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