IT Engineer

About the role

The IT Engineer is responsible for implementing, maintaining, and supporting an organization's information technology systems, networks, hardware, software, and security infrastructure.

Key responsibilities

• Install, configure, and maintain computer hardware, software, and operating systems.

• Monitor and troubleshoot network infrastructure, servers, and IT systems.

• Provide technical support to end-users and resolve hardware/software issues.

• Manage user accounts, permissions, and access controls.

• Monitor and maintain proper inventory of hardware and software licenses as well as other office equipment/device.

• Implement and maintain cybersecurity measures, including firewalls, antivirus, and data protection policies.

• Perform system upgrades, patches, backups, and disaster recovery procedures.

• Configure and maintain cloud services and virtualization platforms.

• Document IT procedures, system configurations, and technical solutions.

• Collaborate with vendors and service providers for IT-related services.

• Ensure compliance with organizational IT policies and industry standards.

• Provide support for and maintain other office equipment including telephone systems, printers and copiers.

Job Requirements

• Possess a Degree in IT, Computer Science or related field

• Minimum 3 years of relevant work experience

• Hands on and resourceful

• Keen to learn and keep updated on latest cybersecurity risks, Health Information Act and PDPA