IT Engineer

PURPOSE

The IT Engineer is responsible for the design, reliability, and performance of the organization’s core infrastructure, with a primary focus on Infoblox DDI (DNS, DHCP, IPAM), Nutanix hyperconverged infrastructure, Windows Server operating systems, and DNS services. The engineer will build and maintain resilient platforms, troubleshoot complex issues, and drive automation and best practices across the environment.

Key Responsibilities

• Design, implement, and maintain Infoblox DDI services, including DNS, DHCP, and IP address management across multiple networks and environments.

• Administer and optimize Nutanix hyperconverged infrastructure, including cluster configuration, storage management, performance tuning, and capacity planning.

• Install, configure, and maintain Windows Server operating systems (physical and virtual), including roles such as Active Directory, DNS, file/print, and other core services as applicable.

• Manage and support enterprise DNS infrastructure (internal and external), ensuring accurate zone configurations, record management, delegation, and adherence to naming standards.

• Monitor infrastructure health, performance, and availability; proactively identify bottlenecks and implement corrective actions and long-term improvements.

• Troubleshoot and resolve complex incidents involving Infoblox, Nutanix, Windows Server, DNS, networking, and related dependencies, including participation in on-call rotations.

• Implement and maintain security best practices on servers and platforms, including patching, hardening, vulnerability remediation, and adherence to compliance requirements.

• Develop and maintain documentation (runbooks, architecture diagrams, standard operating procedures) for infrastructure components and services.

• Collaborate with network, security, application, and service desk teams to deliver reliable services, support projects, and streamline operational processes.

• Participate in infrastructure projects such as migrations, upgrades, data center changes, cloud integrations, and DR/BCP initiatives.

• Automate routine tasks using scripting (e.g., PowerShell) and available APIs (e.g., Infoblox, Nutanix) to improve efficiency and reduce manual effort.

• Contribute to capacity and lifecycle planning, including hardware/software refresh, license management, and roadmap proposals for core platforms.

Required Qualifications

• Proven experience as an IT Infrastructure/Operations Engineer or similar role with hands-on responsibility for core infrastructure.

• Strong experience administering Infoblox DDI solutions (DNS, DHCP, IPAM), including grid management, high availability, and role-based access.

• Solid experience with Nutanix hyperconverged infrastructure (e.g., AOS, Prism, AHV or other hypervisors on Nutanix), including cluster operations and troubleshooting.

• In-depth experience with Windows Server operating systems (2016/2019/2022 or later), including installation, configuration, patching, and performance tuning.

• Strong knowledge of DNS concepts and operations (zone types, record types, forwarding, split-brain DNS, reverse lookup zones, conditional forwarders, etc.).

• Good understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls, load balancers) as they relate to DNS, DHCP, and virtualized infrastructure.

• Experience with scripting/automation (Ansible and Powershell).

• Familiarity with monitoring and logging tools for server and infrastructure health (e.g., OEM tools or APM/monitoring platforms).

• Troubleshooting skills, with the ability to analyze logs, traces, and metrics to identify root cause.

• Experience documentation, communication, and collaboration skills.

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Soft Skills

• Strong sense of ownership and accountability for services and platforms.

• Ability to work independently and in cross-functional teams under time pressure.

• Structured, methodical approach to problem solving and documentation.

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)

• Limited travel required including air and car travel
• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY REQUIREMENTS
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates

• Paid holidays plus a personal holiday

• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.