IT Business Systems Administrator

IT Systems Administrator

Permanent Full-time | SCHADS Level 4

Care Consultancy is seeking an experienced and solutions-focused IT Systems Administrator to join our IT team. This role is responsible for maintaining the operational efficiency, security and availability of our IT systems and services, supporting users across desktops, servers, mobile devices, cloud environments and business systems.

This is a great opportunity for someone who enjoys problem solving, supporting people, improving systems and contributing to technology projects that help our organisation deliver high-quality corporate services.

About the role

Reporting to the IT Manager, the IT Systems Administrator will provide technical support, systems administration and infrastructure maintenance across the organisation. You will work closely with the IT team, employees, departments and external vendors to ensure IT issues are resolved promptly and systems continue to operate securely and effectively.

Key responsibilities include:

• Maintaining IT infrastructure, including networks, cloud environments, mobile device fleet and data storage
• Performing administrator functions across Microsoft Azure, Entra, Exchange, Intune, SharePoint and Teams
• Providing technical support to end users and assisting with IT issue resolution
• Coordinating onboarding and offboarding of user accounts, permissions and passwords
• Supporting cybersecurity measures and compliance requirements
• Identifying opportunities for process improvement, automation and system optimisation
• Contributing technical expertise to technology projects
• Supporting users through training and guidance to improve technology literacy

About you

You will be a confident and capable IT professional with strong technical knowledge, a customer service mindset and the ability to manage competing priorities in a busy environment. You will be proactive, reliable and committed to supporting a positive and inclusive workplace culture.

To be successful in this role, you will bring:

• Proven experience in a similar IT support or systems administration role
• Strong knowledge of IT systems, infrastructure, applications and cybersecurity best practice
• Experience administering Microsoft Azure, Microsoft 365, SharePoint, Teams, Exchange, Entra and Intune
• Excellent communication, collaboration and problem-solving skills
• The ability to remain calm and resourceful when resolving technical issues
• A commitment to continuous improvement, learning and quality service delivery

Essential requirements

Applicants must have:

• A National Police Certificate obtained within the last three months
• Confirmation of right to work in Australia, including VEVO check where applicable
• A bachelor’s degree in Computer Science, Information Technology, or equivalent industry qualifications
• Microsoft Azure certifications
• SharePoint / Office 365 certification
• At least four years’ experience in a similar IT support role

Desirable experience

Experience in any of the following areas will be highly regarded:

• System administration automation
• Power Automate, PowerShell or Python scripting
• Business application support, including CRM, ERP or reporting systems
• Power BI or similar reporting tools
• Project management tools
• Cybersecurity
• JavaScript or other development experience

Why join us?

At Care Consultancy, our mission is to enable the company to thrive through professional corporate services. We are focused on innovation, continuous improvement and delivering quality support to our client base, including Care Forward and Care Assess.

You will be joining a team that values integrity, inclusion, communication, professionalism, flexibility and trust, while contributing to technology solutions that support people and service delivery across the organisation.

How to apply

If you are an experienced IT professional who enjoys supporting users, improving systems and contributing to meaningful organisational outcomes, we would love to hear from you.

Please submit your resume and a cover letter outlining your suitability for the role.

If you have any further enquiries, please contact [email protected]