IT Business Analyst - Payment and Cash Management

Description

The role is about being a member of the team with the common goal & objective to deliver a quality system – where in-depth analysis, solution, development are done in compliance with the Regulatory Requirements, Business demands, Operations processing or IT initiatives.

Key Responsibilities

• Assist the Team Lead or Lead Business Analyst as a Functional Analyst
• Perform business and functional analysis (end to end) for Cash Management services and products for Asia Pacific countries
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives that is in line with Solution
• Produce requirements in the form of Users Story to vendors and review vendor FS (where applicable), review and sign-off the artefacts and solutions produced by the vendor (where applicable). Drive User Story grooming with vendor and closes all doubts from vendor.
• To identify and map information requirement between internal systems and external parties i.e. Clearing House, Partner Banks, Local Service Providers or Outsourced Service Providers. Continuous update of the Application Interface Specification
• Escalate issues in an effective manner and resolve these in conjunction with the rest of the team and/or the vendor
• Review designs from Technical Teams/Vendor (where applicable)
• Review solutions from Technical Teams/Vendors (from functional viewpoint that it fulfils the requirements objectively)
• To review SIT cases, analyze defect(s) raised by Test team; Liaise with internal Product Owner and/or vendor on fixes delivery date
• To define UAT cases/plan and be a liaison between project stakeholders and testing team during Testing Phase. Ensure defects reported are tracked, follow-up and closed timely. Establish and maintain close communication with Business and Operation to support day-to-day operation
• Provide support on clarification during SIT/UAT, Regression testing and Rehearsal testing
• To working independently to resolve issues and/or identify solutions and escalate in timely manner.
• To supports and plan for users’ participation in Deployments and Implementation Users Sanity and/or Penny Testing (PVT)
• Develop new products jointly with other application/project teams
• Contribute towards the end-to-end solutioning for these new products
• Contribute towards defect leakage and quality improvement initiatives
• To share support and expertise by providing training and knowledge sharing sessions

Requirements

• 8-10 years related experience
• Specific focus on Payment and Cash Management (Domestic & International) with deep functional knowledge of payment orchestration, and treasury services.
• Business Analysis certification is a plus
• Prior training or Experience in E2E Project Life cycle, analysis, solution, design and execution
• Expertise in the payment processing flow for APAC (including India, China) domestic and International clearing. Knowledge indicates understanding of the specific regional rails (e.g., FAST, MEPS+, CHATS, RTGS) and the underlying ISO 20022 or legacy messaging standards is a plus
• Analytical & Critical thinking (with attention on details).
• Results driven, Self-motivated and Independent
• Good communication skills.
• Values teamwork
• Willingness to learn and share knowledge
• Can work with grace under pressure
• Strong verbal and written communication skills, attention to details, strong work ethic, team spirit, exceptional customer serving attitude. Operations experience will be added advantage

25C2690 | R1221146