IT Business Analyst
Morson Edge · Eccles, Manchester ·
- Category
- Business analysis
- Salary
- GBP 55,000 – 65,000 / year
Morson Edge is hiring a CRM-focused IT Business Analyst (up to £65k plus bonus) to sit within a large UK organisation's technology team, working with Product Owners, engineers and testers to gather requirements, shape user stories and analyse APIs, integrations and Salesforce-based solutions in Agile delivery.
Salary: £55,000 - 65,000 per year
Requirements:- Experience in a technology, digital, data or engineering environment, working alongside Agile delivery teams
- Strong business analysis skills, including problem-solving, requirements gathering and translating business needs into technical solutions
- Technical understanding of APIs, system integrations, data flows and software architecture principles
- Experience analysing interface specifications such as Swagger/OpenAPI, and using SQL or similar tools for data validation
- Experience with Salesforce Sales Cloud or Financial Services Cloud
- Excellent communication and stakeholder management skills
- Experience in a regulated industry, ideally financial services, is desirable
- Familiarity with cloud platforms, CI/CD pipelines and automated testing is desirable
- Experience working in small, cross-functional Agile teams is desirable
- Knowledge of data mapping, system analysis and backlog management tools such as Jira or Azure DevOps is desirable
- Understanding of secure software development and data protection principles is desirable
- Collaborate with Product Owners and stakeholders to identify business problems, opportunities and desired outcomes
- Define and refine Epics and user stories, ensuring requirements are clear, actionable and ready for development and testing
- Work with cross-functional Agile teams to maintain delivery momentum and manage priorities
- Use data, analysis and performance metrics to support decision-making and improve delivery flow
- Analyse system interfaces, data flows and integration requirements in collaboration with technical teams
- Ensure solutions meet relevant governance, compliance, security and data privacy requirements
- Azure
- CI/CD
- Cloud
- CRM
- DevOps
- Flow
- Support
- JIRA
- OpenAPI
- SQL
- Salesforce
- Security
- Swagger
- UX UI Design
More:
We are seeking an experienced, CRM-focused Business Analyst to join a technology team within a large UK organisation. You will work with Product Owners, engineers, testers, UX specialists and business stakeholders to translate business needs into prioritised requirements, help shape customer-focused solutions and product backlogs, and prepare work for implementation. This is a full-time, permanent role based in South Yorkshire, with hybrid working and an inclusive, flexible approach to working arrangements. The salary is up to £65,000 per year, plus bonus and benefits. It is an opportunity for a technically minded Business Analyst to work at the intersection of business needs, product development and software engineering.
last updated 40 week of 2026