A business analyst role in Ang Mo Kio (on-site) focused on eliciting, documenting, and validating business requirements, managing them through the lifecycle in Jira/Confluence, ensuring test coverage with QA, and running end-user training. The delivery context involves Java EE, IBM WebSphere, scrum projects, and optionally OpenShift/Kubernetes.
Engage with business users, stakeholders, and product owners to elicit, analyze, clarify, and validate business requirements.
Conduct workshops, interviews, and observation sessions to uncover functional and non-functional requirements.
Document and maintain user stories, use cases, process flows, data mapping, and interface specifications.
Work closely with the Software Manager and Software Lead to ensure that business requirements are translated into appropriate system architecture and design artifacts.
Participate in solution walkthroughs, UX design validation, and requirement signoffs.
Track and manage requirements through the lifecycle using appropriate tools (e.g., Jira, Confluence).
Generate traceability Matrix from contract to requirement to design to test cases.
Experience with Java EE, IBM WebSphere, scrum project
Collaborate with the QA Lead and test team to:
Ensure test plans and test cases accurately reflect the requirements.
Assist in defining acceptance criteria for user stories.
Validate coverage between requirements and test cases to ensure completeness.
Support UAT by helping define test scenarios and coordinating with business users.
Plan and conduct training sessions for end-users after system rollout, including preparation of user guides and walkthrough materials.
What We’re Looking For
3+ years of experience as a Business Analyst, preferably in large-scale or enterprise IT environments.
Practical experience in collaborating with QA teams to ensure end-to-end requirements traceability and test coverage.
Experience translating business needs into technical artifacts such as system requirement specifications (SRS), user interface specifications (UIS), and use case diagrams.
Comfortable with preparing end-user training materials and conducting training sessions post-deployment.
Effective communicator with both technical and non-technical stakeholders.
Familiarity with mobile and web applications.
Nice to Have
Basic understanding of software delivery in containerized environments (OpenShift/Kubernetes) is advantageous.