IT Business Analyst I

Requirements:

• Elicit requirements from stakeholders using a variety of tools
• Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from underlying needs
• Communicate and collaborate with external and internal customers to analyze informational needs and functional requirements and provide user stories, interface design documents, and screen mock-ups
• Engage in multiple initiatives simultaneously
• Work independently with stakeholders and users to define concepts
• Update management regarding issues, concerns, and progress statuses
• Develop requirements specifications according to team standards
• Collaborate with development and other subject matter experts to analyze tradeoffs between usability and performance needs
• Support business users in the evaluation, integration and utilization of software tools that streamline business processes and enable better decision making
• Help coordinate user acceptance testing
• Help manage the release process
• Support management and senior business analysts in achieving business goals, and applying departmental guidelines and processes

Qualifications:

• Bachelor’s degree in business or information technology or minimum of one year of professional experience defining business requirements for software applications
• Application of Microsoft Office Suite
• Experience with Microsoft Excel
• Working knowledge of entire development process, including specification, documentation, quality assurance, and production support
• Ability to work on multiple projects simultaneously
• Ability to work independently and in teams as well as ability to work with a diverse group of stakeholders
• Strong communication and interpersonal skills and ability to build and maintain business relationships
• Customer-focused and able to act with tact, diplomacy and professionalism
• Willingness to explore processes and systems in depth to produce evaluations and documentation
• Ability to translate information between technical and business teams, ensuring expectations are clear on both sides
• Proficient with the MS Office Suite of products
• Willingness to incorporate feedback from management and senior business analysts
• Basic understanding of how to translate technical requirements to nontechnical stakeholders
• Aptitude for solving problems and managing process flow
• Basic understanding of Agile SDLC methodology and the ability to articulate that understanding to stakeholders
• Professional demeanor with the ability to demonstrate dedication and support for IT’s business objectives in support of GCU
• Basic understanding of the development process including specification, documentation, quality assurance, and production support
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University