IT Business Analyst

Salary: $5,000 – $7,500 per month

About the role

As a business analyst, you will be responsible for understanding business needs, analyzing processes, gathering requirements, and recommending solutions that improve efficiency, productivity, and business performance. The role acts as a bridge between business stakeholders and technical teams to ensure that proposed solutions meet organizational goals.

Key responsibilities

• Gather, analyze, and document business requirements from stakeholders

• Review current business processes and identify areas for improvement

• Translate business needs into clear functional requirements or user stories

• Work closely with project managers, developers, testers, and business users

• Support solution design, testing, and implementation

• Facilitate meetings, workshops, and discussions with stakeholders

• Prepare business process flows, reports, and documentation

• Perform data analysis to support decision-making

• Ensure delivered solutions align with business objectives

• Help manage change by supporting user training and adoption

About you

• Diploma/Degree in Business Information System/Finance, Information Technology/Computer Science or related fields

• At least 2 years' experience in business analysis, process improvement, or project support

• Good communication and stakeholder management skills

• Familiarity with requirement gathering, process mapping, and testing

• Relevant certification such as CBAP, CCBA, or Agile-related certification can be an advantage

• Ability to thrive in fast-paced, exciting environment

• Familiar with use of AI tools (e.g. ChatGPT, Deepseek) to assist to automate simple work processes