IT Architect - Integrations

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The IT Architect designs, plans, and governs technical solutions that enable secure, reliable, and efficient City operations across enterprise applications, data/analytics, infrastructure, networking, cloud platforms, information security, and end-user technologies. The role partners with IT teams and business stakeholders to translate requirements into scalable architecture, standards, roadmaps, and reusable patterns; leads or advises delivery teams during implementation; and documents solutions to ensure maintainability, compliance, and long-term value. Work is performed under general direction with latitude for initiative and independent judgment.

Applicants are required to attach a resume and cover letter.

Integration Architect Focus: This position will serve as a hands-on technical architect for the City’s enterprise integration environment, with Microsoft Azure Logic Apps as a primary integration platform. The role will design and build integrations between major enterprise, financial, HR, utility, public safety, asset management, and customer service systems. The position will work closely with City departments, application teams, subject-matter experts, and technology vendors to understand business processes and translate them into reliable, maintainable integrations.

The City’s integration environment includes Workday and other SaaS, vendor-hosted, and on-premises business and operational systems. Integration patterns include APIs, web services, secure file exchanges, data transformations, event-driven workflows, and other system-to-system interfaces.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties that are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Partner with stakeholders to elicit and refine business and technical requirements; convert them into target architecture, solution designs, and implementation plans.

• Define, maintain, and advocate technology standards, reference architectures, and reusable patterns (security, integration, data, networking, cloud, observability, automation).

• Produce architecture deliverables (diagrams, logical/physical models, interface contracts, data maps, migration plans, runbooks) and keep them current.

• Guide solution delivery across the lifecycle: design reviews, configuration, integration, testing, change control, and readiness for operations; support post-go-live stabilization.

• Embed security-by-design practices (identity, least privilege, encryption, hardening, monitoring) and ensure alignment with applicable compliance frameworks (e.g., CJIS, HIPAA, PCI).

• Engineer for reliability, performance, capacity, and cost efficiency; leverage automation/IaC, scripting, and orchestration to reduce toil and improve consistency.

• Contribute to disaster recovery and business continuity strategies, including backup, restore, failover, and resilience testing.

• Evaluate and select products/services; manage technical aspects of vendor engagements and validate changes by contractors and service providers.

• Mentor peers and provide technical leadership within and across teams; share knowledge through documentation, training, and communities of practice.

• Create and/or oversee data flows, pipelines, and storage designs as needed to support analytics, reporting, integration, and operational use cases.

• Participate in incident response for complex issues; drive root-cause analysis and continuous improvement of standards and architectures.

• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Education, Training, and Experience Guidelines

• Graduation with a Bachelor’s degree from an accredited college or university in Information Systems, Computer Science, Engineering, or a related field OR four (4) additional years of directly related experience in lieu of a degree.

• Seven (7)+ years of progressive IT experience with at least three (3) years in architecture, design, or senior engineering roles; Senior IT Architect typically ten (10)+ years with broad, multi-domain experience.

• A Master’s degree may substitute for up to two (2) years of experience

Knowledge of:

• Enterprise platforms and practices across one or more domains: networks (LAN/WAN, wireless, firewalls, load balancers), cloud services (e.g., Microsoft Azure), virtualization, operating systems, identity and access, databases and data platforms, integration technologies, observability/monitoring, IT service management, DevOps/IaC, and security architecture.

• Data/analytics concepts: data modeling (conceptual/logical/physical), data warehousing/lakes, ETL/ELT, data quality, metadata management, BI/reporting, and pipeline design.

• Compliance and security standards and practices relevant to municipal operations (e.g., CJIS, HIPAA, PCI),

Skills in:

• Translating business requirements into secure, scalable technical designs and actionable implementation plans.

• Building well-designed, documented systems (applications, networks, data stores, pipelines) that improve decision-making and operational outcomes.

• Scripting and automation (e.g., PowerShell, Python) to improve productivity and reliability.

• Leading technical reviews, guiding teams, communicating with non-technical audiences, and collaborating across departments and vendors.

• Troubleshooting complex issues, conducting root-cause analysis, and implementing preventive improvements.

Preferred Skills:

• Experience designing, developing, and supporting enterprise application integrations, including integrations between SaaS, vendor-hosted, on-premises, and operational systems.

• Experience with Microsoft Azure Logic Apps or comparable enterprise integration/middleware platforms such as MuleSoft, Boomi, BizTalk, or similar technologies. Direct Azure Logic Apps experience is strongly preferred.

• Experience designing and consuming REST APIs, SOAP web services, webhooks, messaging, secure file transfers, and other system-to-system integration methods.

• Experience with data mapping, transformation, orchestration, workflow design, authentication, error handling, and integration security.

• Experience integrating ERP, HRIS, financial, utility, asset management, public safety, customer service, or other enterprise line-of-business systems. Experience with Workday integrations is highly desirable.

• Experience designing integrations involving Microsoft Azure services and cloud-based application architectures.

• Experience supporting production integrations, including monitoring, logging, troubleshooting, root-cause analysis, exception handling, and recovery of failed transactions or data exchanges.

• Ability to evaluate business processes and technical requirements and translate them into scalable, reliable, secure, and maintainable integration designs.

• Demonstrated ability to work directly with business departments, application owners, subject-matter experts, technical teams, and external vendors to define requirements and deliver integrations from design through production support.

• Ability to develop and maintain integration architecture, interface specifications, data-flow diagrams, technical documentation, and support procedures.

• Experience establishing or applying integration architecture standards, reusable patterns, API conventions, security practices, and development standards across an enterprise environment.

• Strong analytical and troubleshooting skills with the ability to understand end-to-end business processes and data flows across multiple systems.

PERFORMANCE EXPECTATIONS & SOFT-SKILL EVALUATION FACTORS

Technical skills remain primary; the following behaviors will be considered during performance evaluations for Architects and Senior Architects:

• Positive Attitude & Collaboration: Lifts others, recognizes contributions, and leads peers informally when needed.

• Initiative & Independence: Proactively solves problems, stays productive without close direction, and takes ownership for outcomes.

• Adaptability & Learning: Adapts to change, learns continuously, and embraces feedback.

• Customer Support Mindset: Provides quality support to internal customers and partners; communicates clearly and respectfully.

• Attentiveness & Listening: Actively listens, seeks clarity, and contributes thoughtfully to discussions.

• Leadership Behaviors (for senior roles): Vision, decision-making, communication, empathy, accountability, innovation, conflict resolution, integrity, and strategic thinking.

LICENSES AND CERTIFICATION REQUIREMENTS

• Valid Class "C" Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history. ​

• One or more professional certifications relevant to assignment preferred (examples): Microsoft Azure (e.g., AZ 700/AZ-305/AZ-104), AWS/Azure Solutions Architect, Cisco (e.g., CCNP/CCIE), Security+ or equivalent; ITIL Foundation; PMP/Project+; TOGAF. Time-bounded certification requirements may be specified per posting.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Normal office environment with standing, sitting, walking, and standard computer use; occasional lifting, carrying, and on-site work in datacenters or equipment rooms as needed. May require after-hours work for changes, incidents, or maintenance.

Candidates selected to move forward in the review process will be required to complete fingerprint screening to confirm eligibility for Criminal Justice Information System (CJIS) clearance, in addition to the standard pre‑employment process.

Hiring Range: $96,536.96 - $120,931.20, annually.

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