ISD (Instructional System Designer

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time Instructional Course Design & Maintenance Support Team supporting the U.S. Naval Community College (USNCC).

*This position is contingent on the award of a federal contract

Key Responsibilities:

• Design, develop, and maintain fully online asynchronous, competency-based, credit-bearing, and non-credit-bearing courses within the USNCC Learning Management System (LMS).
• Collaborate with USNCC faculty and Subject Matter Experts (SMEs) to develop curriculum aligned with learning outcomes and best practices in instructional design.
• Create course design maps, storyboards, assessment strategies, instructional content, multimedia assets, instructor guides, and learner resources.
• Design, develop, and maintain online student orientation, faculty training, and community hub sites.
• Build and migrate content into LMS platforms while ensuring SCORM/xAPI compliance and usability standards.
• Develop accessibility-compliant instructional materials meeting WCAG 2.1 AA standards and Universal Design for Learning (UDL) principles.
• Conduct quality assurance reviews, testing, and reporting prior to course launches.
• Maintain course content, update links and resources, revise modules, and ensure continued compliance with USNCC and Department of Defense standards.
• Provide project management support including status reporting, stakeholder meetings, planning, scheduling, and documentation.
• Deliver technical support to faculty and students, including LMS navigation, account access, multimedia troubleshooting, accessibility support, and communication tool assistance.
• Support a 24/7 learning environment with timely responses to faculty and student support requests.
• Generate weekly and monthly reports related to course development, maintenance, and help desk operations.