IpTel - Technical Project Manager

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

• Responsible for end-to-end technical delivery of IMS projects, ensuring alignment with customer requirements, project scope, timelines, and quality standards.
• Accountable for defining and executing IMS deployment, integration, and software upgrade strategies, considering network dependencies and solution compatibility.
• Responsible for supporting the Project Manager in project planning, resource management, and technical delivery coordination.
• Lead and coordinate IMS technical teams, ensuring effective task allocation, execution monitoring, and timely resolution of technical challenges.
• Accountable for the preparation, review, and delivery of technical documentation, including design documents, upgrade assessments, implementation procedures, and acceptance testing plans.
• Responsible for managing technical risks, identifying potential issues, and implementing mitigation and corrective actions.
• Act as the main technical point of contact for customers, internal stakeholders, R&D, and Product Management throughout the project lifecycle.
• Accountable for coordinating software upgrades, including maintenance window planning, network element sequencing, traffic migration, and execution readiness.
• Responsible for technical issue management, including ticket prioritization, escalation, root cause analysis, and implementation of corrective and preventive actions.
• Ensure compliance with customer and internal technical processes, quality standards, and network intervention procedures.
• Responsible for driving continuous improvement initiatives, including process optimization, automation, and delivery efficiency.
• Accountable for regular technical project reporting, stakeholder communication, and successful project handover to Care teams.

YOUR PROFILE

• University degree in Telecommunications, Computer Science, Engineering, or a related technical field.
• Proven experience in IMS (IP Multimedia Subsystem) solutions, including deployment, integration, maintenance, and software upgrades.
• Strong technical knowledge of IMS architecture, network functions, and interfaces, including relevant telecommunications protocols such as SIP and Diameter.
• Solid understanding of telecommunications network environments, software lifecycle management, and network integration processes.
• Experience in technical project delivery, including planning, resource coordination, risk management, and stakeholder engagement.
• Proven ability to lead and coordinate cross-functional technical teams in complex customer environments.
• Experience in troubleshooting, technical issue resolution, escalation management, and root cause analysis.
• Good understanding of software upgrade methodologies, network dependencies, compatibility assessments, and maintenance window execution.
• Familiarity with Nokia IMS solutions and network elements will be considered an advantage.
• Strong analytical and problem-solving skills, with the ability to make technical decisions in challenging situations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, technical teams, and management.
• Strong organizational skills, with the ability to manage multiple priorities and deliver results within agreed timelines.
• Proactive mindset, customer-oriented approach, and commitment to technical excellence and continuous improvement.
• Fluency in English, both written and spoken.

WHAT YOU´LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work life balance.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Access valuable training and certifications in cutting edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

ABOUT CAPGEMINI

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries.