At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Working hours for this position are Sunday - Tuesday and every other Wednesday from 6:00 p.m. to 5:30 a.m.

Job Summary

Support efficient daily operations by leading floor execution of shipping and warehouse activities. Ensure proper packaging, system transactions, and accurate handling of inventory and shipments to meet customer requirements. The Lead focuses on hands-on coordination, team support, and operational performance, while partnering with the APS for escalations, administrative tasks, and employee relations.

Essential Duties and Responsibilities

Operational Execution

• Execute daily shipping and kitting activities to meet schedule, quality, and accuracy targets

• Utilize required systems (AES, Carrier Networks, TMS, BOL creation/retention) to support shipments

• Perform SAP transactions and ensure compliance with customer-specific requirements

• Coordinate daily shipping activities with workcells and carrier schedules

• Support cut-off times, delivery commitments, and shipment prioritization
  

Team Coordination & Support

• Assign and direct daily tasks for team members based on production needs

• Provide real-time guidance, coaching, and support on the floor

• Act as first point of contact for operational issues; escalate larger concerns to APS

• Assist with onboarding and training of employees; help reinforce standard work

• Promote teamwork, accountability, and adherence to safety and quality standards
  

Performance & Problem Solving

• Monitor workflow and identify inefficiencies, bottlenecks, or risks to shipment schedules

• Perform Post Goods Issue research and assist in issue resolution

• Communicate inventory or shipment discrepancies to the APS and workcell

• Contribute ideas to improve efficiency, reduce waste, and streamline processes

• Help drive continuous improvement efforts (Lean, 5S, process standardization)
  

Communication & Coordination

• Maintain strong communication with workcells, carriers, and internal teams

• Provide updates to APS on daily performance, risks, and priorities

• Support customer satisfaction by ensuring accurate and timely shipments

• Coordinate with cross-functional teams within plant operations
  

Compliance & Support

• Follow all safety, health, and security policies and procedures

• Support accurate documentation and system updates related to shipping activities

• Assist APS with tracking team performance and training progress (no direct ownership of Kronos or disciplinary actions)

• Perform other duties as assigned
  

Scope & Role Distinction

• Focuses on execution and floor leadership, not full operational ownership

• Does not perform formal disciplinary actions; escalates employee concerns to APS

• Limited administrative responsibilities (supports but does not own reporting, payroll, or performance documentation)

• Partners with APS for decision-making beyond daily execution
  

Job Qualifications

Knowledge Requirements

• Working knowledge of SAP and shipping systems (AES, TMS, carrier tools, BOLs)

• Ability to communicate effectively with team members and leadership

• Basic problem-solving skills in a fast-paced operational environment

• Ability to perform required mathematical calculations in shipping operations

• Proficiency with Microsoft Office (Excel, Outlook preferred)
  

Education & Experience Requirements

• High School Diploma required

• 2–3 years of shipping, warehouse, or logistics experience preferred

• Prior lead or team coordination experience is a plus

• Equivalent combination of education, training, or experience

BENEFITS PACKAGE WITH JABIL

• Competitive compensation plan
• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&DJBL TA - Job Requisition Process Status, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunity

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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