International Sales Manager

The International Sales Manager’s (ISM) main objective is to sell SGS’s Business Assurance
(BA) portfolio of services to global/multinational companies defined as a Global Key Account
(GKA). This role sits within the BA business line and will have global remit.

SGS’s BA portfolio of services including sustainability assurance (i.e. CSRD, GHG, ESG),
assessment, auditing, and certification, medical devices regulatory compliance (i.e. IVDR, ISO
13485), supply chain assurance (SMETA, SCAN), digital trust assurance (i.e. ISO/IEC 27001,
ISO/IEC 42001), consultation, and training. We have a global network of specialists and auditors
who provide the knowledge and expertise to help companies comply with local and international
standards, and ensure their people have the skills, training and professional development to
support their organization to thrive.

Primary Responsibilities
▪ Develop a global sales strategy to achieve defined sales targets
▪ Win exclusive contracts in line with the SGS BA services portfolio, whenever possible, as a preferable
option compared to frame contracts
▪ Take ownership of negotiations from initial contact to contract sign off and handle RFIs and RFPs
▪ Enhance worldwide revenue, profit and market share with major multinational accounts through both
existing and new business
▪ Produce accurate and detailed proposals for clients in accordance with SGS procedures and global
pricing structure in a timely manner
▪ Ensure that SGS has the necessary capability and resources to perform contracted work as required,
in order to ensure a correct and smooth execution of service
▪ Develop close relationship with all appropriate SGS Business Managers and technical teams
▪ Maintain a prospect list and a plan for each target client in liaison with Head of International Sales
▪ To achieve or exceed sales targets issued by Head of International Sales

Reporting To:
▪ Head International Sales & Global Key Account Management - Business Assurance

Main Responsibilities:
▪ Deliver revenue targets from new clients and existing SGS clients that do not have an
global/international contract
▪ Define and maintain target list of prospective global key account clients to be targeted in region/sector.
List to be based on BA International sales strategy.
▪ Develop a sales strategy to achieve defined sales targets. Have a clear client plan as to how we will
approach a prospective client for each prospect.
▪ Actively follow up on all proposals and conduct client presentation where required.
▪ Develop relationships with and work with all local sales teams and global product owners and refer
local clients to local sales teams. Attend local sales meetings

▪ Report all sales activities on the CRM sales pipeline in a timely manner.
▪ Coordinate all activities cross-business activities within SGS to sell to global key accounts – i.e. H&N,
C&P, NR, I&E
▪ Communicate the requirements of global contracts to BA Business Managers globally on an as
appropriate basis and ensure all necessary information is proved to allow for the correct and smooth
execution of service
▪ Work with a nominated Global Key Account Manager (GKAM) and ensure a proper handover to the
GKAM for network implementation and delivery of the contract
▪ Manage customer expectations and contributes to a high level of customer satisfaction
▪ Monitor customer, market and competitor activity and provides feedback to leadership and business
management teams
▪ Travels for in-person meetings with customers to develop key relationships and opportunities for SGS
▪ Attend trade shows or association meetings as it relates to the business needs
▪ Operates to the highest standards of ethics, in accordance with the SGS Code of Integrity

Characteristics / Qualifications:
▪ Professional: you bring quality, excellence, and ownership to everything you do
▪ Responsible and results-oriented: you have a sense of accountability for business results and act
ethically
▪ Committed: you bring your whole self to work with passion, focus, and decisiveness
▪ Driven and eager: you are curious, flexible, and ambitious to learn from a global network and lead
change
▪ Capable of taking ownership, solution-focused, persuasive, adaptable, and being independent and
work well in a team
▪ Ambitious: you always challenge yourself to continuously improve and be the best you can be
▪ Organized: Detail oriented and persistent with ability to organize and structure tasks
▪ High level of knowledge of BA business and products and / or detailed knowledge of target sector
▪ A hunter who has a creditable track record of identifying new sales opportunities and closing them
▪ Previous experience selling services to Global/multinational companies
▪ Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment
▪ Excellent oral and written communications skills to build strong customer relationships as well as work
effectively and collaborate internally – highly developed presentation skills and ability to interact
effectively with senior government officials, and senior management of organizations
▪ Highly precise and accurate when issuing proposals for clients in order to prevent any
misinterpretation and ensure alignment with the client’s needs and expectations
▪ Self-initiative, resource utilization and time management skills
▪ Proficient in MS Office Suite and Salesforce CRM
▪ Hold a full driver’s license
▪ Fluency in English, French and the language of allocated territory; multiple language proficiency would be an
advantage (candidates who speak Italian or German on top of that will be prioritized)
▪ Ability to travel as required (20 – 50%)

Please submit your CV in English.

Why SGS?

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and work model.
• Access SGS University and Campus for continuous learning options.
• Thrive in a multinational environment, collaborating with colleagues from multiple continents.
• Benefit from our comprehensive benefits platform.

Join Us: At SGS, we are dedicated to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential.