Interactive Designer

About Intercept

Intercept is an award-winning B2B marketing agency specializing in creating impactful digital content, creative, and campaigns that engage IT and business decision-makers. We work with some of the largest enterprise technology companies in the world, including Microsoft, SAP, Lenovo, Intel, AMD, Cisco and more, helping them connect with their target audiences in meaningful ways.

As a Certified Great Place to Work, we foster a collaborative and innovative environment where employees excel. With a fully remote workplace, we provide our team the flexibility they need to thrive both at home and at work.

At Intercept, we’re building the future of work through a hybrid human + AI model. Our team is supported by custom-built AI teammates that act as thinking partners, process accelerators, self-serve assistants etc., freeing our people to focus on high-value creative and strategic work. We don’t replace human talent; we amplify it.

Role Overview

We’re looking for a
Interactive Designer who can turn complex ideas, content, and information into compelling, intuitive digital experiences.

This role sits at the intersection of visual design, digital experience, interaction design, and creative problem-solving. You’ll design across websites, CMS-driven experiences, emails, presentations, and other digital touchpoints, bringing strong visual storytelling and an understanding of how people interact with content.

You won’t be limited to standard templates or out-of-the-box components. We’re looking for someone who can understand the capabilities and constraints of different platforms, explore what’s possible, and find creative ways to elevate the experience.

You should be equally comfortable sketching an early idea, building wireframes and prototypes in Figma, developing a visual concept, and working with cross-functional teams to bring the final experience to life.

Responsibilities

Concepting, Design & Visual Storytelling

• Translate creative briefs, content, research, data and complex ideas into clear, compelling and visually engaging experiences.
• Develop creative concepts and design direction from the initial idea through final execution.
• Use visual storytelling and information design to make complex, research-heavy or data-heavy subject matter easier to understand and engage with.
• Design engaging experiences across websites, landing pages, CMS platforms, email, presentations and other digital formats.
• Create sketches, experience maps, low- and high-fidelity wireframes, interactive prototypes and polished visual designs.
• Consider content hierarchy, navigation, usability, responsive behaviour and interaction throughout the design process.
• Develop presentations and other visual communications that tell a clear and engaging story.
• Work within established brand systems while identifying opportunities to elevate the creative.

CMS and Interactive Design

• Design and build creative, on-brand experiences within various interactive/immersive content creation platforms, or no-code interactive content platforms, pushing pages and functionality beyond standard templates, considering available components, modules, design systems and technical constraints.
• Quickly learn new interactive design tools, platforms, and AI-powered/vibe coding technologies, understanding their capabilities and limitations..
• Partner with developers and technical specialists to ensure designs translate effectively into production.
• Ensure digital experiences are easy to use, visually polished, logically structured, and aligned with brand guidelines.
• Stay updated on industry trends through research, webinars, and professional development opportunities to enhance design skills and stay ahead of the curve.

Accessibility and Quality

• Apply accessibility and inclusive-design principles throughout the design process, including colour contrast, alt text, ARIA considerations, content hierarchy and accessible interaction patterns.
• Conduct thorough self-QA before presenting or handing off work, checking for accuracy, consistency, accessibility, brand alignment, platform requirements and responsiveness.
• Ensure each deliverable addresses the brief, client needs, audience requirements and technical considerations.
• Maintain a high standard of craft, accuracy and attention to detail across all deliverables.

Collaboration and Communication

• Translate strategic, creative, or technical requirements into functional interactive experiences.
• Ask thoughtful questions at the outset to clarify the audience, objectives, content, platform requirements, technical considerations and constraints. Participating in briefing and client calls when required.
• Collaborate closely with Creative, Content, Strategy, Development, Account and Production teams throughout the project lifecycle, using agency project management tools to communicate updates, track progress and maintain visibility.
• Present concepts, design thinking and recommendations clearly to internal teams, senior stakeholders and clients.
• Be a SME (Subject Matter Expert) across all client CMS platform designs, formats and execution for internal teams
• Articulate the rationale behind design decisions and respond constructively to feedback.
• Navigate context switching and client feedback rounds with ease, demonstrating urgency and balancing workload effectively.

Project Delivery and Problem-Solving

• Manage multiple projects and priorities in a fast-paced, high-volume agency environment
• Work efficiently within tight timelines without sacrificing quality or attention to detail.
• Identify potential design, experience or production challenges early and proactively recommend solutions.
• Remain flexible to work occasional overtime when project demands or deadlines require it.
• Stay current on emerging design approaches, platforms, technologies and interactive capabilities, applying relevant learnings to the work.

Innovation, Learning & AI Enablement:

• Demonstrate curiosity and openness to new tools, technologies, and ways of working
• Use AI-powered tools to support ideation, layout exploration, and production efficiency
• Apply AI to assist with tasks such as image generation, content adaptation, and asset variation
• Incorporate AI-enabled workflows to streamline repetitive design tasks and improve output speed
• Stay informed on how AI is shaping creative development and bring forward ideas to improve workflows

Qualifications

• 3–5 years of agency experience in digital, interactive, web or visual design
• A portfolio demonstrating strong digital design, visual storytelling, interaction thinking and creative problem-solving.
• Hands-on experience designing for websites, landing pages, CMS platforms, email, presentations, guides, sales enablement tools and other digital campaign assets
• Experience developing sketches, site architecture, experience maps, wireframes, prototypes and high-fidelity visual designs.
• Strong proficiency in Figma, Adobe Creative Suite, Photoshop, and Microsoft office
• Understanding of UX/UI, responsive design, content hierarchy, navigation, interaction patterns, components and reusable design systems.
• Ability to build interactive pages, databases, forms, dashboards, and dynamic content systems.
• Practical knowledge of accessibility and inclusive design principles, including colour contrast, alt text, ARIA considerations and accessible interaction patterns.
• Strong visual design fundamentals, including typography, layout, composition, hierarchy and information design.
• Ability to translate complex, research-heavy or data-heavy content into clear and engaging visual stories.
• Experience presenting design concepts and explaining creative decisions to internal teams, clients and senior stakeholders.
• Strong written and verbal communication skills, with the ability to ask thoughtful questions and collaborate effectively across disciplines.
• Experience working with agency project management tools to communicate updates, track work and maintain visibility.
• Strong attention to detail and the ability to manage multiple projects and deadlines without sacrificing quality.
• A curious, solutions-oriented approach and the confidence to explore unfamiliar platforms, tools and technologies.
• Experience designing for B2B, technology or other complex subject matter is an asset.
• Familiarity with platforms such as Ceros, WordPress or comparable CMS tools
• Comfort working with AI-powered tools to support creative development, production efficiency, and asset creation
• Bilingualism (ENG/FR) considered an asset, but not required