Intake Case Manager - Residential - YHC

The Intake Case Manager is primarily responsible for managing the admission process for residents entering Behavioral Health Residential Substance Use Treatment. This includes completing all intake procedures upon the resident’s arrival and coordinating care with relevant stakeholders. When not conducting admissions, the Intake Case Manager provides case management support to the clinical team as needed.

Duties/Responsibilities

• Welcomes and assist residents adjusting to residential facility.

• Assists clients with adjusting to residential program and preventing unplanned discharge in a compassionate and professional way.

• Processes admissions of new residents with necessary documentation such as Consents, Releases of Information, ASAM/ ASAM Continuum, Screening Tools and Treatment Plans.

• Initiate coordination of care with identified stakeholders such as natural support, TRBHA, Social Services, Legal entities as part of admissions process.

• Coordination of care with health plans and internal interdisciplinary team as appropriate.

• Provide culturally appropriate modalities in support of client’s cultural preferences.

• Takes a Trauma-Informed Care approach.

• Supports and assists case management and clinical teams with resident and program needs when not completing admissions.

• Assist in coordination of appropriate level of care for each assigned client.

• Actively participate in interdisciplinary treatment team meetings.

• Attend clinical oversight under Behavioral Health Professional, Clinical Supervisor or Clinical Manager.

• Complete accurate clinical documentation same day as date of service.

• Transport clients as needed.

• Assist in the collection of client breathalyzer readings and/or urine drug screening.

• Secure client information per HIPAA standards.

• Attends and/or provides in-service training as needed.

• Promotes mission, vision, and values of the Axiom Care program.

• Promotes inclusion through Culturally and Linguistically Appropriate Services (CLAS) Standards.

• Perform other duties as assigned.

Who is Axiom Care?

Founded in 2012, Axiom Care is a Phoenix-based behavioral health organization that aims to ensure every Arizonan has access to compassionate, effective substance use treatment. With facilities in Maricopa and Pinal Counties, we offer comprehensive services including 24/7 observation, inpatient detoxification, residential treatment, outpatient treatment, and recovery housing with a focus on underserved populations.

Beyond our full-continuum community programs, we proudly operate specialty programs for the justice-involved (in partnership with ADCRR), for members of the Navajo Nation (in partnership with the Navajo Department of Health), and for Veterans (McCain Veteran Center).

Together, we’re building a future where compassionate care is accessible to all – come be a part of it!

What we offer

· Medical, Dental, and Vision

· 401(k) with up to 3.5% match

· Paid time off (PTO), paid sick time, and paid holidays

· Tuition Reimbursement

· Reimbursement for CMEs

· Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal

· Employee Assistance Program (EAP)

· Voluntary benefits including group term life, voluntary term life, AD&D, short term disability, and accident coverage

Navajo Nation Preference:

• Preference is given to qualified Navajo Nation and/or Native American Applicants in accordance with the Title 15 N.N.C. Chapter 7.