INT-3B6B931 | DIRECTOR - HR BUSINESS PARTNER & SERVICES

We’re looking for a Director – HR Business Partner & Services to lead client-facing HR solutioning—from organization design to employee relations, compensation, and HR service excellence.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• HMO + free dependent
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

Strategic HR Business Partnering

• Serve as a strategic HR advisor to clients by translating business goals into scalable people solutions
• Build trusted partnerships with senior stakeholders and provide guidance on workforce and organizational challenges
• Deliver HR insights and recommendations that support operational and business objectives

Employee Relations & Governance

• Lead employee relations governance and ensure compliant, defensible, and disciplined case management
• Provide guidance on complex employee issues while maintaining strong governance standards
• Partner with leaders to strengthen employee engagement and workplace culture

Organization Design & Workforce Planning

• Design organization structures and workforce plans that support scalability and efficiency
• Advise clients on role alignment, team structures, and resource planning
• Support organizational transformation and change management initiatives

Compensation, Performance & HR Operations

• Guide clients on compensation strategies, rewards programs, and performance frameworks
• Oversee HR service delivery across the employee lifecycle with a focus on quality, speed, and employee experience
• Ensure operational excellence across onboarding, employee support, and HR processes

Analytics, Reporting & Team Leadership

• Translate workforce data and insights into actionable business recommendations
• Develop reports and dashboards to support workforce planning and decision-making
• Build, lead, and mentor a high-performing HRBP and HR Services team

Experience

• Strong background in HR Business Partnering, client advisory, and HR operations
• Proven experience in employee relations, organization design, and workforce planning
• Experience supporting global or offshore operations is an advantage

Core Skills

• Strategic stakeholder management and client partnership
• Employee relations and governance expertise
• Organizational design and workforce planning
• Leadership, coaching, and team development
• Analytical thinking and problem-solving

Tools / Systems

• Proficiency in HRIS platforms, reporting tools, and workforce analytics
• Strong working knowledge of Microsoft Office Suite and Google Workspace

Education / Certifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field
• Postgraduate studies or HR certifications are an advantage

• Background in business operations, analytics, or process excellence
• Experience in consulting or client-facing HR environments
• Ability to simplify complex people challenges into practical solutions
• Strong commercial mindset and operational awareness