Inside Sales Representative - Service

Inside Sales Representative – Service

Job Type: Full Time
Location: Windsor, CT — Onsite

About Fischer Technology

Fischer Technology, part of the global Helmut Fischer Group, is a leading provider of precision measurement and materials analysis solutions. For more than 70 years, Fischer has helped manufacturers improve quality, optimize processes, and solve challenging production requirements through advanced measurement technologies.

As we continue to grow, we are looking for an Inside Sales Representative to join our Windsor, CT team and contribute to our continued success.

The Opportunity

We are seeking a motivated and commercially driven Inside Sales Representative to develop business around Fischer's service products, including recertifications, repairs, service agreements, training, and application support.

This is an active sales role for someone who enjoys making outbound calls, developing customer relationships, identifying opportunities, following up, and closing business. You will work closely with customers, prospects, Field Sales, Marketing, Applications, Service, and Operations.

Essential Job Functions

• Prospect for new business through outbound calls, emails, lead follow-up, referrals, trade shows, marketing campaigns, and targeted prospecting.
• Qualify leads, understand customer needs, prepare quotations, follow up on opportunities, and drive sales through closing.
• Develop knowledge of Fischer's measurement technologies and service offerings and recommend appropriate solutions to customers.
• Build and maintain relationships with customers, prospects, and channel partners while identifying opportunities for additional services, products, upgrades, and applications.
• Collaborate with Field Sales, Service, Applications, Marketing, and Operations to coordinate customer needs, demonstrate technical support, and follow-up.
• Maintain accurate customer, opportunity, quotation, pipeline, forecast, and activity information in the CRM.
• Generate sales orders in SAP and verify purchase orders against Fischer proposals.
• Follow up on marketing-generated leads, website inquiries, tradeshow leads, and other opportunities while tracking sales activity and results.